Physiotherapy Store Reviews

Name: Physiotherapy Store
Rating: 4.35

4.4 Rating 390 Reviews

84 %

of reviewers recommend Physiotherapy Store

Company Reviews

Questions

Metrics

4.4

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01614413320

Email:

neill.buchanan@legendgp.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi ! I don’t have my op until 8th March, I was just being ultra organised 😊. I will write a review once I have used your product.”

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Posted 5 years ago

“Prompt delivery.”

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Posted 5 years ago

“Easy to navigate website, competitive prices, great all round service. Thanks”

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Posted 5 years ago

“I wanted some yoga blocks for practising at home. These are perfect and I was happy with the price.”

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Posted 5 years ago

“This worked well on my back pain. Glad I bought it”

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Posted 5 years ago

“The product I ordered arrived on time.. good service”

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Posted 5 years ago

“Good product and prompt service but I always feel the delivery charge is high on a £5 object”

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Posted 5 years ago

“My parcel arrived quickly and in perfect condition.”

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Posted 5 years ago

“What a great storeto stumble upon! Had exactly what I needed, well priced inclusing p&p and super fast delivery, bookmarked for future purchases. Thank you!”

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Posted 5 years ago

“Had some difficulties getting information on delivery time which I needed due to travel dates. .Very pleased with the product”

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Posted 5 years ago

“After initially ordering the wrong size I eventually received the correct size for me. The service provided was very good. I am very pleased with the thumb splints. They fit well and offer comfort.”

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Posted 5 years ago

“Happy with item and price”

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Posted 5 years ago

“The service was excellent, thank you. A shame it took so long to dispatch the item though.”

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Posted 5 years ago

“I wish I could give zero stars. Delivery company lied and never delivered item on specified day, despite claiming that they'd left a card to say they'd been. Georgina at Physiotherapy Store refused to refund my next day delivery charge as a delivery attempt had been made apparently . I was home all day with the injury I was hoping my order would help help remedy.”

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Posted 5 years ago

Customer placed order on Friday 18th January and selected DPD courier, they did not select or request Saturday delivery which DPD charge differently to Next Day Delivery. Delivery was attempted on Monday and was unsuccessful. Delivery 2nd attempt was made on Tuesday 22nd and signed for by the customer. DPD have this on their tracking system so was confirmed. As per the Terms and Conditions stated on our web-site, customer services can't refund delivery charges for an order received and delivered as per the service paid for. Regards, Physiotherapystore.com

Posted 5 years ago

“Order received very promptly and I was very satisfied with the product.”

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Posted 5 years ago

“The service, delivery was excellent”

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Posted 5 years ago

“Bought a shoulder pulley. It arrived very quickly. Reasonably priced but £3.99 for postage. Really”

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Posted 5 years ago

“Delivery of product was glacial, 4 weeks and charges outrageous Opted for 1st class post this added £4.99 to final charge so won’t se these again Product was adequate but not worth the wait”

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Posted 5 years ago

“Good prices and super efficient delivery.”

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Posted 5 years ago

“First class customer service.quality resistance bands”

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Posted 5 years ago

Physiotherapy Store is rated 4.4 based on 390 reviews