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Picframes.co.uk Reviews

4.7 Rating 5,438 Reviews
95 %
of reviewers recommend Picframes.co.uk
4.7
Based on 5,438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Picframes.co.uk Reviews
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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022
Bill Sweeney
Picframes.co.uk 5 star review on 16th February 2022
Niall Riley
Picframes.co.uk 5 star review on 1st February 2022
Michael Kaye
Picframes.co.uk 5 star review on 25th January 2022
Sue Brooklyn
Picframes.co.uk 5 star review on 19th January 2022
JOHN TRASK
Picframes.co.uk 5 star review on 16th January 2022
Phillip Watson
Picframes.co.uk 5 star review on 16th January 2022
Nicola Farnfield
240
Anonymous
Anonymous  // 01/01/2019
Excellent service and great quality product. Website was easy to follow and gave all the dimensions I needed to get the frame right to match the others I already had.
Helpful Report
Posted 3 years ago
Very pleased with the picture frame. It is good quality and well made and exactly the specifications that I requested. The acrylic glazing is such a good idea, much safer than glass. The frame came well packaged and in a reasonable time frame.
Helpful Report
Posted 3 years ago
Super-quick service, everything perfect. Good value too.
Helpful Report
Posted 3 years ago
Beautiful quality frames and excellent service.
Helpful Report
Posted 3 years ago
I have emailed 15/2 , phoned (15,16,18) and been on 'chat' numerous times regarding an incorrect order but no one has bothered to contact me. No one picks up on the phone number provided. The 'chat' people claim to make my issue 'urgent' but that is clearly lost on the staff.
Helpful Report
Posted 3 years ago
Ordering my frame was made simpler by the informative video explaining how to measure my picture. There was a good choice of frames and mounts. Communication regarding the status of my order was excellent. I am very pleased with the frame and would not hesitate to use Pic frames again. Thank you.
Helpful Report
Posted 3 years ago
Superb quality, value and service. End product looks very professional at less than half the cost of my usual framing shop.
Helpful Report
Posted 3 years ago
The jury is out! The frame I received looks to be decent quality but the mount doesn’t overlap the edge of my picture at all so I’ll need to replace it. I discussed my requirements and measurements online to make sure I got it right but alas the finished product isn’t quite what I expected. I don’t know whether it’s my fault or theirs but disappointingly I haven’t received a reply to my 2 emails asking the question.
Helpful Report
Posted 3 years ago
They sent the wrong order. I have been in contact through 'chat' for a number of days but no response has been forthcoming from 'management'. I have emailed, no response. I have phoned the prescribed number but no one answers.
Helpful Report
Posted 3 years ago
Very pleased with the quality of the frames. One thing that was very impressive was the way they were packaged. Even more pleased to find a local picture framer with an excellent range and easy to use website and ordering.
Picframes.co.uk 5 star review on 16th February 2022
Helpful Report
Posted 3 years ago
This is the second time I’ve bought from pic frames. Very happy with the quality and cost of the frames. Both times delivery has been excellent.
Helpful Report
Posted 3 years ago
Great product and great service. Kept me informed as to when it was on its way. Thank you.
Helpful Report
Posted 3 years ago
easy website to order from, great communication through process and frame is nice and well made
Helpful Report
Posted 3 years ago
Perfect size great colour to frame
Helpful Report
Posted 3 years ago
Excellent choice of frames & mounts. Able to adapt to any picture size. Have multiple mounts available. Great service - fast & efficient. Was kept updated re order & delivery. Have used them for all my picture requirements & never had any issues, always happy with the results. Couldn't recommend highly enough.
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Posted 3 years ago
The frame was of better quality than the price suggested. Delivery was slow but worth the wait
Helpful Report
Posted 3 years ago
The picture frame is very good - well made and to correct specifications. I have not given 5 stars as I did not receive the picture tape ordered with the frame. It was not included with the frame and despite waiting for another week, no sign of coming in a separate parcel.
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Posted 3 years ago
Very pleased with the frame. Measured perfectly
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Posted 3 years ago
Very fast service. Great quality and finish. Have purchased several frames. All great.
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Posted 3 years ago
Fantastic product looks really nice
Helpful Report
Posted 3 years ago
Picframes.co.uk is rated 4.7 based on 5,438 reviews