Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good quality”

Helpful Report

Posted 3 years ago

“The frame we ordered met all of our expectations both in quality and service. We were kept updated throughout the whole process and the final product definitely did not disappoint. We would certainly have no hesitation in using this company again.”

Picframes.co.uk 5 star review on 30th June 2021

Helpful Report

Posted 3 years ago

“Website was easy to use and offered plenty of choice. Communication between order and delivery was thorough , and packaging was outstanding- the frames were very well protected from damage. Frames themselves look solid and stylish and fit as expected.”

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Posted 3 years ago

“Great service. Thanks.”

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Posted 3 years ago

“Extremely good service. Good pricing, progress of order information excellent. Can thoroughly recommend this company.”

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Posted 3 years ago

“Customer service was exceptional and the quality of the box frame also excellent. Can’t recommend enough and am looking forward to placing further orders. A rare find of fantastic service and quality, thank you!”

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Posted 3 years ago

“I ordered 2 custom frames which arrived in exactly the sizes I had requested and were very well packaged. PicFrames were excellent at providing regular updates on the progress of my order. I’d have no hesitation in ordering from them again.”

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Posted 3 years ago

“Fantastic service yet again. I only use PicFrames as they give a great service, reasonable prices and their products are 5* quality. Thank you.”

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Posted 3 years ago

“You are able to see the frames available (many different options) before you order. The frame itself is extremely well made and of the highest quality. It really is worth paying a little bit extra - you get what you pay for!”

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Posted 3 years ago

“thought your measurements were in cms not mms and ended up with a tiny frame when needing a very large one. Price was rather large for a small picture frame.”

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Posted 3 years ago

“Great frame and great service. Thank you.”

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Posted 3 years ago

“Excellent communication about delivery times and a great made to measure frame. Thanks very much.”

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Posted 3 years ago

“Excellent service. Product was excellent. Thankyou.”

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Posted 3 years ago

“Excellent quality, arrived very well wrapped. I was initially unsure how to attach the hanging fixtures but the online video was very clear and my pictures are now on the wall looking great.”

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Posted 3 years ago

“Great job and good prices-)”

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Posted 3 years ago

“Great quality mounts, and they arrived so well-packed and -protected. Well done - I would use your services again, and recommend PicFrames highly.”

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Posted 3 years ago

“Great quick service. Perfect products. Once the customer has measured very carefully everything else is easy. Thank you!”

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Posted 3 years ago

“As an artist I am used to framing my own Ltd edition prints and have, until COVID, built up a good relationship with a framer- discussing and taking advice, to meet my high standards. So it was with trepidation that I decided to venture on line to what was for me a very personal thing & order a frame to fit my latest Ltd edition. I needn’t have worried as picframes sorted and explained everything on the website, there was a speedy response and I was kept in ‘the loop’ all the way even though they had predicted a long wait due to knock on effects of COVID. Thank you to you and all your staff for the great job !!! Julie Carr”

Picframes.co.uk 5 star review on 23rd June 2021

Helpful Report

Posted 3 years ago

“95% of the frames hanging in our home were made by picframes. Always happy with the frames I order.”

Picframes.co.uk 5 star review on 22nd June 2021

Helpful Report

Posted 3 years ago

“Sizing was spot on, good choice of mount colour. Came with all the fixings to get picture ready to go on the wall. Made to size at a reasonable price.”

Helpful Report

Posted 3 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews