Picture Frame Studio Reviews

Name: Picture Frame Studio
Address: DraggonCottage Wrexham Road Nantwich, Chesire
Rating: 4.76

4.8 Rating 2,344 Reviews

95 %

of reviewers recommend Picture Frame Studio

Company Reviews

Questions

Metrics

4.8

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

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Picture Frame Studio 5 star review on 12th July 2022

Anonymous

Anonymous // 01/01/2019

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“The frame is beautiful - really makes my painting look good.”

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Posted 2 years ago

“I ordered two frames (one a box). Arrived exactly as specified. Great quality and reasonable price. Delivered well packaged. Very happy and would order again.”

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Posted 2 years ago

“Although delivery took a while (something I was warned about and to be expected with a bespoke item), the product was lovely and packed carefully for transport. It was also exactly what I ordered.”

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Posted 2 years ago

“The frames I ordered were all fine but there was an issue with the mounts that hadn't had the aperture cut out so I tried to make contact several times over a few days but couldn't get through. To summarise: I emailed twice and had no reply. I rang the number on the website 5 times over 2 days - just got a recorded message and then it hung up. I rang the alternative number on the website - 'no longer in service' I tried the 'contact us' page on the website - doesn't work, every time I got an error message and advised to 'try again' in a few minutes.”

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Posted 2 years ago

“Excellent sevice and beautifully made frames”

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Posted 2 years ago

“Frame arrived in good time and excellent condition, little pricey but would most likely use again.”

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Posted 2 years ago

“Beautiful frame, the tight dize, well made and very well packaged”

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Posted 2 years ago

“Beautiful frames, well made. I would definitely order from this company again.”

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Posted 2 years ago

“We have used Picture Frame Studio many times and always been pleased with the excellent quality and service.”

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Posted 2 years ago

“Great quality service and a high quality product.”

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Posted 2 years ago

“Very good service, package was wrapped securely so arrived intact despite being very fragile. Was a gift so haven’t seen the picture and frame together but am sure it will be brilliant. Would definitely use Picture Frame Studio again.”

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Posted 2 years ago

“I am Overjoyed with the service , products, communication, quality And hope to continue with your company”

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Posted 2 years ago

“Excellent quality and fits perfectly!”

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Posted 2 years ago

“My frame arrived in good time and as per spec. Thank you”

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Posted 3 years ago

“Great frame, good quality, looks fantastic up with panoramic photo I had printed.”

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Posted 3 years ago

“I am so pleased with the service. And absolutely love my custom-made frame. It sets off my work so much better than an off the shelf frame would.”

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Posted 3 years ago

“I had a small issue with my order, but had excellent contact and support, so it all worked out fine. The frame is great, and easy to assemble.”

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Posted 3 years ago

“I've bought from Picture Frame Studio several times now, they're my go-to for custom sized frames. Always well packaged, always exactly-sized as ordered, easy ordering system, definitely recommend.”

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Posted 3 years ago

“Great job and speedy too!”

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Posted 3 years ago

“The frames I bought were fine and came quickly, but the company seriously falls down on communication. I received no email confirmation of my order, the Contact Us email link on the website didn't work, so I sent an email (to the mail address quoted on the website) querying whether my order had been received. I never received a reply or acknowledgement of any sort to this email. I checked both inbox and spam each time to make sure a reply hadn't got filtered into spam. So I'm afraid I probably won't use this company again.”

Helpful Report

Posted 3 years ago

Picture Frame Studio is rated 4.8 based on 2,344 reviews