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Picture Frame Studio Reviews

4.8 Rating 2,344 Reviews
95 %
of reviewers recommend Picture Frame Studio
4.8
Based on 2,344 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Picture Frame Studio Reviews
Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

Write Your review

Super frames which arrived well packaged. I am very pleased with the quality and the entire process from choosing a frame to delivery was easy an the photo representation of the frames were a true likeness.
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Posted 9 years ago
Good quality frames. One or two ' minor' knocks. And Perspex protector causes huge amount of static when removed. So have anti static gear at hand. Will definitely use again. Great price and quick delivery, although no delivery email as promised Thank you
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Posted 9 years ago
Exactly what I was looking for & was delivered fairly quickly
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Posted 9 years ago
Excellent service. Quality product at a reasonable price. Would recommend.
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Posted 9 years ago
Found the website easy to use, the frames were ideal and delivered by DPD within a 1 hour time slot. Overall I am pleased with the service and product and would use the website again.
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Posted 9 years ago
Great product, quickly delivered and well packaged.
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Posted 9 years ago
fast and accurate, very efficient, quality work
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Posted 9 years ago
Very good value. Order fulfilled and delivered quickly.
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Posted 9 years ago
Absolutely superb in every way! Easy to order online, quality materials, fair price, and superfast delivery. BTW this is areal review from a customer & RCA artist. I will use them again & recommend to friends.
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Posted 9 years ago
Custom frame was easy to order, convenient delivery, and end product looks great on the wall!
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Posted 9 years ago
Excellent service, quality product. Only negative - no dispatch date (even estimated) on initial confirmation. Had to wait over a week to find out about delivery - despite emailing company with an order number to confirm. Fab experience regardless, will use again and again.
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Posted 9 years ago
Good quality product for a good price - bought 2 made to measure frames which arrived in just a couple of days. Will use again and have already passed details on to somebody who was impressed by the frames!
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Posted 9 years ago
I am very pleased with the frame I ordered - the quality and service impeccable. The frame arrived quickly and was cleverly packaged to ensure it did not get daamaged. I was amazed (and a bit overwhelmed) by the range of choice - the website is excellent and made the ordering enjoyable. As I had a print that was not standard size, I was relieved to find an on-line service that made bespoke frames for a resonable price. I would definitely recommend this company - thanks.
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Posted 9 years ago
Very good service. Excellent web interface making it easy to specify the frame. Very quick and responsive service (including getting an email from Parcelforce with tracking number and estimated delivery date). Frame was well packed and is of good quality and accurately made. I am a semi-professional fine-art photographer and will definitely use Picture Frame Studio again for some of my larger framing needs.
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Posted 9 years ago
I ordered a panoramic picture frame which arrived on-time, well packed and at a very reasonable price. But when I opened the package the mount had not been cut. I immediately sent an email to customer support but so far - four days later - there has been no reply. I would like to support the company as pre-sale service was good and mistakes like forgetting to cut the mount happen, but post-sales service is just as important to me.
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Posted 9 years ago
Very easy to use website. Foolproof way to order just the right size frame. Excellent service. Delivery time excellent and could change to suit. Packaged extremely well, so frame arrived in perfect condition. It was a perfect fit for my new print.
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Posted 9 years ago
There was a problem with my frame when it arrived but a quick phone call to Mike quickly solved the problem and a replacement arrived the following day! Excellent customer service, great value product
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Posted 9 years ago
There was a problem with my frame when it arrived but a quick phone call to Mike quickly solved the problem and a replacement arrived the following day! Excellent customer service, great value product
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Posted 9 years ago
I have always believed that the best way of assessing a company is how well they deal with problems; either caused by themselves of their customer. I can definitely say that having caused two problems myself the company's ethos to customer care is such that I wouldn't consider going anywhere else to have something framed. I am more than happy to recommend this company to anybody.
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Posted 9 years ago
Really happy with my picture frame the customer service is outstanding, even helping when I had made a mistake on my measurements. I would certainly recommend this company and use them again.
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Posted 9 years ago
Picture Frame Studio is rated 4.8 based on 2,344 reviews