Picture Frame Studio Reviews

Name: Picture Frame Studio
Address: DraggonCottage Wrexham Road Nantwich, Chesire
Rating: 4.76

4.8 Rating 2,344 Reviews

95 %

of reviewers recommend Picture Frame Studio

Company Reviews

Questions

Metrics

4.8

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

Write Your review

Tell us how Picture Frame Studio made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used these guys multiple times now as have always been very happy. very high quality frames, made to order with lots of choice and delivered quickly and efficiently. on the couple of occasions I've had any queries with orders they have always resolved helpfully and swiftly and i'm now a loyal customer!”

Helpful Report

Posted 8 years ago

“Quick service and good quality. Had to order mount separately to frame in order to get the dimensions I wanted but finished product is great”

Helpful Report

Posted 8 years ago

“Nicely made frames”

Helpful Report

Posted 8 years ago

“No response on email on a return request, actual frames look different from website.”

Helpful Report

Posted 8 years ago

“Thanks for the 5 frames which we got yesterday. They now all have their pictures installed and all fit perfectly, and look great. Thanks for your intervention with Parcelforce. They finally came through and delivered yesterday, probably because you lit a fire under them. Thanks again, and we will be back for more later.”

Helpful Report

Posted 8 years ago

“Fantastic product, speedy delivery. Had a slight issue with order but this was rectified immediately - very impressed. Will definitely use again and will be recommending.”

Helpful Report

Posted 8 years ago

“Frames were poor - in particular the joins at the corner did not line up well”

Helpful Report

Posted 8 years ago

“We ordered 3 A3 sized picture frames which were delivered promptly. We're very pleased with the frames - great value.”

Helpful Report

Posted 8 years ago

“Brilliant as always. This was my 4th and 5th frame for PFS and they have always been perfectly sized, great quality and delivered on time. Great company. I will be getting all my frames from here forever ! :) Well done guys”

Helpful Report

Posted 8 years ago

“The frames are of a good quality and the lead times between order and delivery were excellent. Terrific value for money and will certainly be using the Picture Frame Studio in the future. Steve Willcox”

Helpful Report

Posted 8 years ago

“Great quality at a fantastic price. I was blown away by my order of 4 frames when they arrived. Totally perfect. Ordering system really easy to understand and delivered perfectly. I will never need to go to a picture framing shop again! Thank you.”

Helpful Report

Posted 8 years ago

“Very good quality, secure packing. I'll use them again.”

Helpful Report

Posted 8 years ago

“The frame came in time. One glass was cracked.The problem was solved straight away with the next day delivery of new glass.”

Helpful Report

Posted 8 years ago

“Lovely frame and print looks fab in it. Worth paying that bit more for the effect. May consider buying some matching smaller frames. Thanks.”

Helpful Report

Posted 8 years ago

“We bought 2 frames for fairly large pictures. I was really impressed with how easy the website was to use & with the choice of frames & sizes available. The frames came in good time & we are very pleased with the quality & how they look.”

Helpful Report

Posted 8 years ago

“Delivery was a little longer than anticipated. One of the sides on the back had a rough splintery patch where the wood had not been planed deep enough, (It can't be seen when hung on the wall). Otherwise, overall quality of the frame is good and enhances my photograph. I will be ordering more frames from this company in the future”

Helpful Report

Posted 8 years ago

“Second frame ordered, lovely frame and great service.”

Helpful Report

Posted 8 years ago

“I ordered seven double mounts (without frames) and I expected seven double mounts. But I received fourteen separate mounts, seven each of the two colours. This would be ok if the sizes were identical as they would sit in the frames together, but the sizes varied by a few millimetres and they looked terrible in the frames. So I had to get out my PVA and stick them all together, which is what I would have expected the professionals to do. Furthermore, the ordering was complexity itself, as they ask for picture size, not aperture size, and instead of working from the bottom mount aperture, they (counter intuitively) work from the top mount aperture. They ask you to choose mount size and don't allow you to input frame size (I had the frames already). So I had to estimate a "picture size" (not easy as they add or subtract 5mm, not sure which) and then add 8mm all round to allow for my double mount offset. I got it right, but I'm not sure I could do it a second time. I did email the firm first and ask about this but they never had the decency to answer. As a final observation the grey mount isn't grey, it's a sort of khaki beige which doesn't suit the bluish tinge of my pictures. I'm afraid I won't be ordering again, which is a great shame as I was looking for a firm not too far from me with which I could form a good relationship.”

Helpful Report

Posted 8 years ago

“THE FRAMES WERE GREAT AND A VERY REASONABLE PRICE FOR THE UNUSUAL SIZE I REQUIRED. SERVICE WAS EXCELLENT/ SPEEDY AND WELL PACKED. ALSO, VERY EASY TO MAKE CONTACT BY PHONE WHICH MADE THE WHOLE TRANSACTION VERY SMOOTH”

Helpful Report

Posted 8 years ago

“Excellent service Very easy to use stage by stage process with good range of options Frame was perfect. I wI'll purchase again.”

Helpful Report

Posted 8 years ago

Picture Frame Studio is rated 4.8 based on 2,344 reviews