Picture Frame Studio Reviews

Name: Picture Frame Studio
Address: DraggonCottage Wrexham Road Nantwich, Chesire
Rating: 4.76

4.8 Rating 2,344 Reviews

95 %

of reviewers recommend Picture Frame Studio

Company Reviews

Questions

Metrics

4.8

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely spot on frame. The size was perfect. The frame was exactly as expected. Really nice quality frame and mounts and an extremely fast turnaround and delivery.”

Helpful Report

Posted 8 years ago

“The frames were ordered to a specific size and they were exactly what I wanted. The delivery was delayed by one day due to the courier not receiving my goods on the day the seller stated. The seller had already emailed me me the first delivery date. This was disappointing as I had made arrangements to stay and receive. As it turned out I had to rearrange my appointments for the following day.”

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Posted 8 years ago

Hello Bryan, Having looked into this, i can confirm the courier did in fact receive the parcel on the day stated. If you would like we can specify the day at you convenience for any future orders. Kind Regards Mike Barrow

Posted 8 years ago

“Very pleased with the frames. Will order more. Thanks.”

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Posted 8 years ago

“The frame was delivered broken at the top. Will be requesting a replacement.”

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Posted 8 years ago

Hello Andrew, I am sorry, a replacement is being done Today and will be sent out asap. Kind Regards Mike Barrow

Posted 8 years ago

“Superb as always ! User friendly ordering service, alternative pick up points for when your not at home and great quality products. Wouldn't use anyone else.”

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Posted 8 years ago

“The frame I ordered was nice and it was delivered quite quickly and well packed. When I pulled it out of the packing though there was a small but very noticeable chip on the edge of the frame. Not sure what the quality control measures are but it should never have been sent like that, very disappointing. I managed to mask the chip with a wax crayon of the same colour. Lastly, why have an email address and contact form on your website when you never reply?”

Helpful Report

Posted 8 years ago

Hello Barry, I am sorry and you are absolutely correct. We don't want you making good, so we are sending a replacement out to you asap Regards Mike

Posted 8 years ago

“picture frames arrived very well packaged and therefore undamaged. left in the place identified. Good quality frames. Thought they would be slightly darker in colour from pictures but still happy with them. Thankyou.”

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Posted 8 years ago

“So easy to order on line. Quality excellent and packaging very secure. Quick delivery within 5 working days. Will definitely use again”

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Posted 8 years ago

“really beautiful frames very well made and so well finished they make my pictures look great thanks”

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Posted 8 years ago

“Excellent value for money .Good service.”

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Posted 8 years ago

“My latest order for two frames was fulfilled promptly. Excellent courier service with 'in-flight' options means I don't have to worry about being out when the delivery is made. Frames are great as ever, many thanks.”

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Posted 8 years ago

“I was very pleased with my frame. I was a little concerned when I ordered it, as never used you before or done anything like this on line before but I will certainly use you again if I need to. I thought the standard very good and nicely made I would recommend you to other people.”

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Posted 8 years ago

“An easy website to navigate, a wide variety of choices, speedy service and a superb product. Thank you!”

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Posted 8 years ago

“Thank you for both of the frames that you provided. They were both excellent quality and have set my artwork off perfectly”

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Posted 8 years ago

“Good quality frame, was packaged well and quick service, would recommend .”

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Posted 8 years ago

“Frame was fantastic and great quality. I had a similar one made locally at twice the cost and you can't tell the difference. I will be back to buy again.”

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Posted 8 years ago

“The picture frame was a perfect fit for our painting and it was easy to insert the painting. The end product looks really good on our wall. Frame is of good quality and was delivered just over a week after we ordered. We are very pleased and have already ordered another frame.”

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Posted 8 years ago

“Very happy with the frame and the price. Definitely use again.”

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Posted 8 years ago

“Excellent frames exactly as specified.”

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Posted 8 years ago

“The process to order was simple and much more straightforward than expected, particularly as I didn't want a standard sizing. The frame once it arrived is exactly as described, well made and easy to mount. Thank you my picture looks lovely.”

Helpful Report

Posted 8 years ago

Picture Frame Studio is rated 4.8 based on 2,344 reviews