Picture Frame Studio Reviews

Name: Picture Frame Studio
Address: DraggonCottage Wrexham Road Nantwich, Chesire
Rating: 4.76

4.8 Rating 2,344 Reviews

95 %

of reviewers recommend Picture Frame Studio

Company Reviews

Questions

Metrics

4.8

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

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Picture Frame Studio 5 star review on 12th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the picture frames is perfect other has slight damage / small fault no real problem with that and NOT why I have marked the company down it gets poor from me for customer service it has not answered either of my emails ... Or picked up the phone on about 10 occasions when I have tried to ring!! If they had spoken to me I would have sorted minor issues without a bad review. We all make mistakes yes but have the decency to answer the phone!! Please!!”

Helpful Report

Posted 9 years ago

“Excellent customer service, prompt delivery (to Northern Ireland) and good quality product. Delighted with my purchase. Would definitely recommend.”

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Posted 9 years ago

“Prompt delivery, fantastic product. Our piece of art looks incredible in it's custom made frame!”

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Posted 9 years ago

“The frame arrived extremely well packaged and exactly as ordered. However, there was no string or eye hooks as ordered.”

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Posted 9 years ago

Hello Guy, A set of hanging fixtures will be put in the post Today, sorry down to human error. It would be quicker if you can us a quick call should you have a small issue in the future. Kind Regards Mike Barrow

Posted 9 years ago

“Fast and efficient service nice quality frame a perfect fit”

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Posted 9 years ago

“Excellent service, always professional, always willing to help. Delivery comes on time, every time. Always use the studio for my picture framing needs now.”

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Posted 9 years ago

“The frame I purchased is bronze and looks really lovely. Very good quality and the service is excellent. I would definitely use again.”

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Posted 9 years ago

“Package arrived well packed and on time, only fault is that when choosing the mount it is difficult to assess the colour, but this is a minor issue.”

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Posted 9 years ago

“Purchased many from others and always problems with mitre's, damaged frames and scratched vinyl. I've had more than a dozen frames from Picture Frame Studio and so far not one problem. Might not be the cheapest but the others are cheap for a reason.”

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Posted 9 years ago

“Liked the option to upload my picture so I could try different frames. The Frame fits perfectly and I'm really pleased with it.”

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Posted 9 years ago

“I was very pleased with the ease and flexibility of the website. The frames arrived quickly and when promised and they looked like I anticipated, judging from the web images. On top of that, the price was very good. I have fitted my pictures and they fit like a glove. The only downside is that the corners of the frames are not perfectly smooth and holes are not pre-drilled for the eyes that are provided for the string.”

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Posted 9 years ago

“Frames arrived well packaged and pretty quickly. The quality looks to be very good and the dimensions were just as ordered.”

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Posted 9 years ago

“great service the frames are brilliant exACT SIZES WE WANTED AND ORDERED and the pictures look great in them would use this service/company again.”

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Posted 9 years ago

“The frames are ok but I am asking for one to be exchanged as I don't think it is the right standard chip on the corner and what looks like water damage”

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Posted 9 years ago

“i am very pleased with my picture frame the packaging was good and in arrived on time i would certainly buy from your company again thank you”

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Posted 9 years ago

“I was really pleased with the quality of the two picture frames which I ordered and for the speed in which the order was completed and despatched.”

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Posted 9 years ago

“Product was just as described. Very quick delivery. First time I have bought a picture frame online but Wow really pleased with the whole experience including of course, the price. Many thanks.”

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Posted 9 years ago

“Easy to design, good selection of styles, quick efficient delivery, although packaging could have been better.”

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Posted 9 years ago

“Love the frames (and the smell of real wood). Would definitely recommend the products. The only issue we had was with the couriers who never did email and tell us the delivery day - but the staff at Picture Frames were very helpful when I called and gave me the info I needed. I'll definitely be buying more frames in future!”

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Posted 9 years ago

“Excellent service and price. Will use again.”

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Posted 9 years ago

Picture Frame Studio is rated 4.8 based on 2,344 reviews