Pimlico Plumbers Reviews

“ Pimilico plumbers came to service our boiler. The clock/timer was working when they arrived and then broken when I checked it the next day. I contacted them to fix it and they told me "it's not possible for their engineer to break the clock". What a crock of ****. We know can't schedule our heating to come on and off in a planned fashion and have to do it manually. ”

“ In reviewing my complaint, I've spoken to a very unhelpful, rude and dismissive person in their customer service team who kept telling me it was a premium service, and telling me that the basic service needed was my opinion. ”

“ I am still following up from a very expensive botched job on 2022 - endless calls to despatch and promise to respond - latest apology and no action on march 13 - I have spent thousands over the years and the expense was until now worth the service. ”

“ Job unfinished and customer service unprofessional. I definitely, will never use their services again. Overcharged, recommendation exaggerated, untrustworthy and glad I found a much reliable company (C Anderson and Sons). Save your money!! ”

“ Payed £ 145 pounds for an emergency service, as my son is with special needs and the boiler is not working since yesterday. ”

“ I usually check reviews before contacting a company but Pimlico Plumbers website looked very professional and the customer service person seemed very reassuring, so I went ahead and booked for a plumber to come out and assess what I needed done. ”

“ Received a very poor service, they did not turn up when they said they would even though it was an emergency, called them because I was not in London to do the job myself. ”

“ Mis-leading quotes Spent thousands to be left with issues and incorrectly fitted items Customer Service do not follow policy and just ignore you rather than sending a professional to review . No resolution ”

“ Terrible service, kept me waiting all day, did not fix anything, failed to deliver services I was told would be delivered over the phone, and was charged £100+ for a 20 minute inspection in which the handyman concurred 'yep the door is broken'. ”

“ Despite charging more than GBP 600 for their service, the drainage problem reappeared within a few days. ”