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Pink Boutique Reviews

4.3 Rating 1,202 Reviews
79 %
of reviewers recommend Pink Boutique
4.3
Based on 1,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Anonymous
Anonymous  // 01/01/2019
Amazing customer service ,had an issue and it got sorted immediately and kept up to date with progress ,highly recommend.
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Posted 2 years ago
I just love this company , the clothes are well priced and of very good quality. I’ve ordered a great deal off them . And every item has been perfect in every way . Not had to return any item and hopefully never will . Fast delivery too which is a bonus .
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Posted 2 years ago
Some of their clothes are perfect but they are very inconsistent with sizing.
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Posted 2 years ago
Very good choices of clothes to choose from
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Posted 2 years ago
Most items are amazing quality and fit well. Some are to see through and far to short for me.
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Posted 2 years ago
Very good quality and fast delivery 😊
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Posted 2 years ago
Always great quality
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Posted 2 years ago
i purchased the lime cigarette trousers last week, they look and fit fabulously. i had many compliments over the night about them. however, after wearing them once they bobbled on the front on one side quite badly. although the range of clothing is great unfortunately the quality of these wasn't what i though
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Posted 2 years ago
Hi Lauren, Thank you so much for taking the time to review your items. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. Please note, all unwanted items can be returned for a refund within 28 days. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx
Posted 2 years ago
I love this retailer and majority of the time I keep the clothes. I recently purchased some soft jeans that were advertised as high rise but they are unfortunately not, they are more hipster cut so having to return. Really frustrating having to pay for returns, it does make me have second thoughts on purchasing something if I’m unsure and will steer towards not buying, so I feel this loses sales.
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Posted 2 years ago
I would have given 4.5 stars. First time I’ve bought from Pink Boutique and I wasn’t sure whether to or not as I was hesitant about the sizes. For first time buyers there should be a free returns policy. Luckily although a slightly smaller fit then my usual size the dress did fit nicely.
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Posted 2 years ago
Hi I have paid for next day delivery as I was going on holiday and my parcel didn’t arrive now it has gone to a mc co in cosham and they have emailed me smashing it’s been returned to sender , how will I get my parcel , I have never had and issue before and love your clothing
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Posted 2 years ago
Hi Leanne, Thank you for your review. I can see your order was placed on a weekend, your order left on the following working day (Monday) for delivery on Tuesday. DPD have uploaded an image of the delivery location but sadly, they were unable to deliver meaning it had to go to your local DPD pick up shop. As your order wasn't collected, this was returned to PBHQ and a refund will be issued. I'm so sorry for any upset caused. Team PB xx
Posted 2 years ago
Excellent service
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Posted 2 years ago
Fantastic quick service, dress was true to size and fit perfect which never happens with me so very impressed
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Posted 2 years ago
I absolutely love Pink Boutique even at 60 years old I can still find lots of lovely outfits to wear. Excellent customer services. Brilliant delivery times and if you do happen to have to return an item, the returns refund is quick. Just love PB .. thank you 💖💖
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Posted 2 years ago
love my top
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Posted 2 years ago
Fantastic service, dress I ordered came very quickly
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Posted 2 years ago
I love your sense of fashion
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Posted 2 years ago
Bit of an error when you sent item out something to do with Royal Mail instead of dpd parcel service however when I contacted enquiring you couldn’t be more helpful and sorted really quick and this was a pleasant experience and the item was fantastic and real value for money the wife wants to buy loads of items again from you in the future Thanks a trillion
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Posted 2 years ago
Beautiful dress really good quality
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Posted 2 years ago
Stunning dress shame it’s too big
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Posted 2 years ago
Pink Boutique is rated 4.3 based on 1,202 reviews