Pink Boutique Reviews

Name: Pink Boutique
Rating: 4.26

4.3 Rating 1,202 Reviews

79 %

of reviewers recommend Pink Boutique

4.3

Based on 1,202 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful clothes & very good quality”

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Posted 2 years ago

“Great quality”

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Posted 2 years ago

“I ordered a dress that arrived with a hole in the bottom and the zip code as broken off, on speaking to customer service they said they would offer me a 20% reduction if I kept the dress, naturally I opted to send it back for a full refund only to see I will STILL be charged to return a faulty dress! Poor customer service”

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Posted 2 years ago

Hi Joanne, Thank you so much for taking the time to review your items. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. I can see a full refund was issued and you have not been charged for your return. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx

Posted 2 years ago

“Always happy with my orders from pink boutique,one of my go to online places to order”

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Posted 2 years ago

“Absolutely amazing dress!!!! Looks great on and the quality is outstanding, tbh I wasn't expecting it! Already looking to buy again:)”

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Posted 2 years ago

“Returned my dress as looked nothing like the picture shown”

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Posted 2 years ago

Hi Laura, Thank you so much for taking the time to review your items. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. Please note, all unwanted items can be returned for a refund within 28 days. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx

Posted 2 years ago

“Fab service and great clothing”

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Posted 2 years ago

“Happy with my purchase. But would like to see more options for a size 6 .”

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Posted 2 years ago

“Item not as described. I ordered because description said stretch fabric. The dress was beautiful but didn't fit my boobs because no stretch. Was very upset because it was for a wedding. I'm waiting on a refund”

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Posted 2 years ago

Hi Lisa, Thank you so much for taking the time to review your items. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. I can see your refund has been issued. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx

Posted 2 years ago

“My parcel went missing and I am getting a refund but it does not include the cost of sending the goods to me even though your carrier lost it. Doesn’t seem fair”

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Posted 2 years ago

Hi Alison, Thank you for your review. I have looked into this and can see your refund was incorrect, this has now been amended. I hope this helps. If you have any further questions please do not hesitate to contact us. Our email address is customercare@pinkboutique.co.uk. Team PB xx

Posted 2 years ago

“Beautiful little shoes Excellent delivery service Website quick and easy to use”

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Posted 2 years ago

“I ordered a beidge dress but it ripped up the side some am returning it to you fur a refund .”

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Posted 2 years ago

“Having to order multiple sizes I don't like the fact I was charged for returning on both orders within the same package, even after I wrote on the 2 invoices to only charge one p&p when I already paid £3 del on each one. Money was deducted off both invoice refunds. There should be free returns & no deductions on refunds.”

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Posted 2 years ago

“Great products, fantastic value and fast delivery. Would highly recommend.”

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Posted 2 years ago

“Purchased two dresses for upcoming wedding. Perfect fit and can't wait to wear them.Delivery super quick.Hassle free order.Have bought dresses before love this site.Highly recommended.”

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Posted 2 years ago

“Love the clothes but not good when something is faulty”

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Posted 2 years ago

Hi Angela, Thank you so much for taking the time to review your items. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. Please note, all faulty items can be returned for a refund within 28 days. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx

Posted 2 years ago

“Beautiful dresses but do not cater for the correct sizing!!! Clothes are extra small made!”

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Posted 2 years ago

Hi Leeann, Thank you so much for taking the time to review your items. I'm so sorry to hear this, we work extremely hard to ensure all stock is sized correctly. This feedback will be forwarded to the most relevant team. Please note, all unwanted items can be returned for a refund within 28 days. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx

Posted 2 years ago

“GREAT SERVICE EASY RETURN BEAUTIFUL DRESS UNFORTUNATELY IT DID NOT SUIT MYSELF NOT FOR THE LARGER BUST, GREAT CUSTOMER SERVICE.”

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Posted 2 years ago

“The clothes are well made only one criticism just wish more off your clothes were a 16”

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Posted 2 years ago

“Customer service is absolutely 100% at it’s best and they email customer service response is always very fast but I think an adjustment should be made on cloth sizes cause mediums seems to be like L sometimes though it’s not much of a big deal if it’s not an outfit you tend to wear in a short notice . Clothes materials are always at top best ,I mean the qualities of the materials or cloths are so outstanding and now I wonder why they don’t come cheap at all😂. Pink Boutique is definitely a go for shop for all occasional outfits and I hope you start making baby outfits too😩🤞🏾”

Pink Boutique 5 star review on 24th May 2022

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Posted 2 years ago

Pink Boutique is rated 4.3 based on 1,202 reviews