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PipingRock.com Reviews

2.6 Rating 202 Reviews
38 %
of reviewers recommend PipingRock.com
2.6
Based on 202 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 59%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Difficult
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PipingRock.com 1 star review on 26th October 2024
Esther
PipingRock.com 1 star review on 26th January 2023
Steve
PipingRock.com 1 star review on 26th January 2023
Steve
PipingRock.com 1 star review on 21st March 2022
Hamdy
PipingRock.com 1 star review on 17th November 2021
Anti Fraud/Scam
PipingRock.com 1 star review on 17th November 2021
Anti Fraud/Scam
PipingRock.com 1 star review on 11th April 2021
Andries Volschenk
3
Anonymous
Anonymous  // 01/01/2019
I love my oils from Piping Rock and will never use anyone else. Looks like a lot of the complaints on here are for oversea shipping issues and vitamin supplements which I have no experience with. Also the website has pure essential oils in one section and FRAGRANCE OILS in another. I could tell on a previous complaint just by the color of the bottle label that a fragrance oil was purchased and the customer should have paid attention to that before buying. All of the essential oils I have bought are highest quality and the price is great since you don't have to pay extra for the MLM scheme.
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Posted 4 years ago
Speedy delivery contacted by email to confirm delivery item well packaged and excelent value for money
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Posted 4 years ago
I live in the UK and I use a supplement that I cannot buy in my own country. I have bought my supplements previously from a different US-based vitamin company and it was a nightmare. The supplements got impounded by customs and were delayed for weeks. The other company took no responsibility and gave me no help. I gave that company one star on a Trust Pilot review. Lots of other customers from the UK had also given that other company one star. I was very wary before I put my order in with Piping Rock but I had no choice but to get my supplements from a US-based company. My experience with Piping Rock was completely different and 100% positive. The supplements arrived very quickly. I have already put in another order for my supplements with Piping Rock as they are on special offer.
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Posted 4 years ago
I live in the UK and I use a supplement that I cannot buy in my own country. I have bought my supplements previously from a different US-based vitamin company and it was a nightmare. The supplements got impounded by customs and were delayed for weeks. The other company took no responsibility and gave me no help. I gave that company one star on a Trust Pilot review. Lots of other customers from the UK had also given that other company one star. I was very wary before I put my order in with Piping Rock but I had no choice but to get my supplements from a US-based company. My experience with Piping Rock was completely different and 100% positive. The supplements arrived very quickly. I have already put in another order for my supplements with Piping Rock as they are on special offer.
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Posted 4 years ago
I am reading a lot of these negative views regarding paying additional for customs. I ordered from a few weeks and I ordered vitamins and DIY bamboo reeds and diffuser bottles. I was very happy with my order. I didn't have to pay any customs.
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Posted 4 years ago
Ordered two bottles of cordyceps because they were having an awesome sale - after purchasing I read some reviews and became very nervous about maybe being scammed. But everything went smoothly. I live in Canada and I got my package in 5 days. when I called customer service to double check that everything was good - they were fast, polite, and straight to the point. Also product is good quality. Tip: spend the extra money on better shipping-no regrets!
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Posted 4 years ago
Been a customer for years with NO problems. Quality is good, prices are reasonable, and all my orders have arrived in a reasonable amount of time.
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Posted 4 years ago
Deliveries have always been timely, products have always been undamaged, and quality.
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Posted 4 years ago
I have previously ordered creams and dried fruit and it came very quickly and was very high quality. I am definitely going to order more from them because the prices can't be beat and the shipping cost is very low.
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Posted 4 years ago
Quick shipping. Quality products. Great deals!
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Posted 4 years ago
Started using this product 6 months ago when I bought this at Nutrition Store.After awhile I started to purchase online and I got my orders on the 3rd day after ordering.package was good.price is affordable and so far products has no bad effect on me. Am using D3 vitamins,E-400 IU, Cranberry concentrate and Milk thistle.Am even using their Lemon grass essential oil for relaxing night. I recommend the products.
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Posted 4 years ago
Great health and beauty products, supplements and more! First time customers will save $5 on orders under $40 and $10 on orders $40 or more. Use at checkout(: Code: ANM634
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Posted 4 years ago
Great price! Quick shipping considering circumstances! I will order from here again! Thank you for my order!
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Posted 4 years ago
Great service, rapid delivery to Australia, good price. I had a problem they fixed it straight away.
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Posted 4 years ago
Brilliant product. Melatonin actually works. I can sleep and don't wake up groggy in the morning. No extra charges. Very good price and excellent service. I will definitely buy more melatonin from this company.
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Posted 4 years ago
Happy with this company, I ordered some retinol face creams From Switzerland which came within 2 weeks with DHL.i will definitely order again from them. By the way, you can save up to $10 with code AVT655
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Posted 5 years ago
from Canada would recommend this company
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Posted 5 years ago
Happy with this company, I ordered some retinol face creams From Switzerland which came within 2 weeks with DHL.i will definitely order again from them
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Posted 5 years ago
I've been buying Piping Rock products for awhile and thought it time to recognize excellence. Every product I've used so far has met or exceeded my expectations. Your website is easy to navigate and the prices are more than fair. And I always receive my items in two to three days. I've tried to find something negative to say, but just can't think of anything. Keep up the excellent job! Additional up to 80% savings - Crazy Deals! You can get a discount of up to $10 Off your order if you use the discount code AADTP5 during checkout
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Posted 5 years ago
have ordered products from Pipingrock many times and NEVER a problem Great service and excellent prices Will continue to order Thanks
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Posted 5 years ago
PipingRock.com is rated 2.6 based on 202 reviews