“I got the worst pizza from pizza hut ever a couple nights ago. Dried up half burnt. I didn't eat it and it cost me 22 dollars. Won't order from Ashland pizza hut ever again. Aweful”
“I ordered my food through the app and paid with credit card, they brought another customer order to me. called the store was told they'd send me my correct order. the door dasher comes an tells me I have to pay cash we called the store an bob the manager says he has to bring the food back because I stated I am not paying twice. they took the food I called back repeatedly just to be hung up on even by the manager after yelling at me it's not his problem contact door dash. I called back again explain that I ordered through Pizza Hut app not door dash and at this point I want my refund. the incompetent manager bob says door dash has to refund me I remind him I ordered through the app not door dash he yells at me again stating he might give me a refund his stores too busy an then hangs up again. this was the absolute worst experience I have received I am appalled and disgusted being treated in this manner when the fault lies with the restaurant. I WILL NEVER RETURN AS A CUSTOMER AND I AM CALLING CORPORATE BECAUSE STILL PIZZA HIT HAS MY MONEY AND I STILL HAVE NO FOOD!!!!!!!!”
“When did Pizzz Hut shrink their pizzas? Since when is a 12" pizza calcified as a large pizza? Astounded at how small it is. Noticeably, the price sure didn't shrink with it at $28.00 for this ridiculously small pizza!!!”
“Order meat feast n chips pizza was poor in meat. And cold so was the chips I'm so disappointed in the quality of food that food outlets are providing for good morning plus deliver man rang me and demand I went to him to collect my order I told him I paid for deliver I find aswell deliver driver for food outlets are real lazy with a disgusting service
NEVER ORDER FROM HERE AGAIN”
“@Farhan. I had the same experience. Very disappointing. I ordered 3medium pizza. Had to wait 30 minutes while the pizza's were made and trying to enter the voucher code. Staff told me I had to payefull amount because pizzahut had not entered the code in the system. So I left, leaving them 3 pizza's. Not even an excuse on the app. Treating your customers like this is the best promotion for Domino's.”
“I recently received a WhatsApp message from Pizza Hut offering a flat 50% discount on orders above 500 INR with a special voucher code. Excited to use this offer, I went to the Pizza Hut Cortical branch, but the staff informed me that I couldn’t use the discount there. Undeterred, I tried to place an order through the app instead, but the voucher code didn’t work online either. I ended up paying the full amount due to what seems to be a technical error or misleading promotion.
This was incredibly frustrating. I went out of my way to avail the offer only to be denied both in-store and on the app. Pizza Hut should not promote offers that don’t work and mislead customers in this way. This experience has left me disappointed, and I feel like I wasted my time and money.”
“I recently ordered a chick parm melt and medium buffalo wings! The wings were all breading very little chicken! And what chicken there was tuff and hard to chew up! Really that need to find a new source of supplier for their wings wherever they’re getting them from now they’re getting screwed and we’re getting screwed as the customer”
“No value, they are not mentioning the size of pizza in menu card, I ordered peporony chicken pizza but they put 4 paper thick sausage chicken pieces in the pizza, they are exploiting indins in other countries they serve good pizza , because here no government authority is monito what they served shame on you pizza hut”
“Ordered pizza on line at 5:00pm , 2 hours after order was placed I called to see where pizza was. They said they were busy and would be up to 2 hours as they had not even made it yet. Family of 5 went without supper. Then they can’t refund me for 5 days. No contact from the store, no sorry, nothing from Pizza Hut other than a very rude customer rep.”
“Here in Texas, we want our pizza loaded with toppings but ours was anything but. We asked for Light sauce and extra cheese and got no sauce and very little cheese. The pizza was some of the worst I've ever eaten. It was like a boxed store bought pizza. It was a whole lot of bread and very little ingredients. For $25 you expect to get more than what I got. Normally, I can eat about half of a large pizza which is about 4 pieces and this one was so bad, I stopped at 3. My advice to Pizza Hut is put more stuff on the pizza.”
“Ordered pizza with soda for the family online and wanted to enjoy it. Unfortunately, no soda was sent with 5 boxes of pizza. They know how to get the money but they don't know how to send what was ordered. Called them right way and they said the same driver will get it for you asap, still waiting 2 days past.. No soda, no money, no apologies from the store. I'm so upset bc I wanted our family to enjoy the dinner together but everything got ruined, pizza got cold, and I had to eat it myself.. No family dinner as a result. Can you trust Pizza hut? Nope.”
“I ordered the new melt to try it and when it showed up, it was burnt hard and I could not even buy into it so I called the store and his name is Seth and he said it came that way”
