“I ordered online. This wasted my time. Had to wait half an hour more. After receiving may pizza had to ask for napkins an sauce for bread sticks. SMH. DISAPPOINTED.”
“We ordered $50 worth of food and when it got here the driver was very rude, we opened the pizza one of the looked like it was dropped, I have a picture, called the store and the so called “manager” I spoke to wanted to remake the pizza and send it out to us, I said no thank you. Remake it for them to spit in it or do something else to it No thank you, I asked for a credit and was told she can’t do a credit and then she hung up on me.”
“I don't understand why they're call it a free pizza with your rewards but you still have to order food totaling $14 which ends up being $21 but yet the delivery person doesn't get it which makes no sense if they are using their own vehicle. Sometimes they don't have delivery anyways and in my opinion this place is going down so Mr. Gattis here I come.”
“I ordered a pizza, was delivered on time, however i did not get the drink that i ordered, but i happen to visit the pizza hut store and mohammed clearly remembered the order and he without any delays passed me the bottle of pepsi, very good job done at West croydon pizza hut,”
“Pizza and wings were so greasy. I have stomach sensitivity. I can't eat all that grease. Pizza was neither thin and crispy. It was soggy and greasy
App would not let me upload photos”
“Always late for buffet. Came here from 11:00 to 12:00 no food. Paid for buffet only eat salad 1:00 stilll no food on buffet. Buffet ends 1:30 full of people waiting on buffet no food on buffet only salad bar to eat but charge for buffet and expecting tip.”
“Will never go back to Wasco for a Pizza. I ordered a PizzaMelt, I had never had one so was hoping it would be great. I ordered the Pepperoni lover, my husband laughed because it had 2 slices of pepperoni on it, he said double pepperoni and a medium three topping pizza that was more like a burnt cracker.
Waste of time and money.”
“Pizza hut ,540A jen employee is the nicest sweetest associate I left a bad review long time ago but no the place has changed because of my experience this time I ordered keep up good work jen god bless”
“We first time tried buffalo sause as topping and it tasted ans smelled really bad. Not sure if it is the cause or the mushrooms(which is one of the topping. And I have been customer of pizza ht for 15 years and I never experienced this . Also they stopped giving crushed pepper and plates.”
“On 5/3/24 I ordered from the Pizza Hut on 8557 W Irlo Bronson Memorial Hwy in Kissimmee, FL. My family of 8 was there for a cheer competition. I ordered 2 pizzas, wings, breadsticks & a 2 liter. I paid almost $60. They delivered the pizza & the breadsticks...no wings & no soda. I called the store about 5-7x but kept getting routed to a call center that could not do anything. I was told to call corporate who would not be open again until Monday. On Monday I called corporate, was told to fill out a questionnaire online if I have a complaint. I did that & received an email saying I would hear from them in 3 business days. Within that timeframe I tried to call again, was given a reference # & told I should hear from someone within 3 business days. This time I decided to try to wait. After 6 days I filed a 2nd complaint online. They responded apologizing again & telling me I will hear something in 3 business days. After 3 more days I try to call the actual store again & no one answers. So I sent another email explaining this whole story as well as my disappointment & frustration. Guess what they said...yep another apology & a 3 business day promise. It is now the 12th. I respond saying it should be immediately at this point. On the 16th I call back with my reference # & the person on the phone promises to escalate it & I will hear from someone on the 20th. Of course no one called yesterday either. So today I call back & I argue with someone for 30 minutes because I wouldn't accept the 3 business day bs again. I told him I will just sit there & hold up his line until he can get a supervisor on the phone. He swore up & down supervisors aren't available & they have to do the same escalation process. I refused to accept it & finally was offered 2 large pizzas for free. Pizza Hut has been in business since 1958. Why in the world did a loyal customer have to go through having money taken from them, over 2 weeks of the run around & then to practically have to harass someone to get something in return for the money I paid. Of course I will never spend another dime there but it is just extremely disappointing how the issue was handled.”
“Couldn't place the order online so I went to the pizza hut#036633 in mt. Airy . The melt was cruncy and had very little filling and the wings were hard and uneatible. Very disappointed will not go there again.”
“Pizza Hut has bad online ordering practices
Employees and or managers lack of accountability. Using door dash and sending incomplete order out the door and when customer calls saying order was not complete they act like they cannot find your order after you paid a tip before getting order. Won’t get my business no mo.”
“Pizza hut online ordering sucks... there is nothing wrong with the food but their online ordering needs to have a major change somewhere, most of the times the error comes on the payment screen and have to startover again and again and again.”
