“My sandwich didn’t come with fries. My sandwich looks terrible. They gave me a box with wings already eaten out of it. They were making their food with their bare hands and no hair net on.”
“I’ve been eating Pizza Hut for a long time, keep getting these notices my huts rewards about to expire, yet I can never redeem them. Your rewards program sucks.”
“The Silver Spring store is HORRIBLE! Placed an order an hour before they closed, called to get a status and was told it was coming, got transferred to the store then the call DISCONNECTED. Called back 20 minutes later to hear that my order was cancelled and i should’ve been contacted! Then was told the store was closed and a complaint was sent to the store and there was no corporate number! WTF! Had to find the 800# and select that I was placing an order to talk to someone! RIDICULOUS! This is the 2nd issue I’ve had with this location and I’ll NEVER order from them again! When in doubt, stick with what you know, Dominoes came within 30 minutes (SMH)! Save time and your patience, SKIP PIZZA HUT!!”
“Ordered pizza. They delivered the wrong one. Called & after 35 minutes on hold, I figured they were not going to answer. Gave money for nothing. Converting to Dominis or Papa John’s”
“I signed up for the rewards and I accumulated enough points to redeem for a medium 2 topping pizza. The problem is that when I try to redeem my points they don't go through or register and when I called the store to talk to a person they wasn't able to help me and said that they have nothing to do with the pizza hut app or online orders. What us the sense of having an app or points if I can't can't redeem them and the employees at the store are no help??!! I'm very disappointed!!”
““I am a loyal olive Plaza Pizza at first they always go out of their way to make my pizza fresh hot and perfect is located in Uniontown, PA and Oliver Plaza the people that work there are very sweet and kind and they make you feel like they appreciate your business”staff mr ali is so nice man ❤️❤️❤️”
“Worst quality at mdc, sector 5, Panchkula (haryana) pizza hut store. Refused to receive the order first, then after an hour, gave the mot hopelessly prepared pizza ,that too on holi....shame shame. Better to close the store rather than loose regular customers like us. Will never order from them now. Bye Pizza Hut for ever.”
“IGOTTEN PIZZA SENSE THEY OPEN IT WAS GOOD BUT TONIGHT I GOT A LG PIE HALF N HALF STUFF CRUST AND IT WAS AWESOME!!!!!!! I HAD TO CALL IN THEM MY PIE MAKER WAS CHRIS U DID An AWESOME JOB THE NEW PIZZA HUT ON MARKET ST NEWARK!!!!!!!!”
“What a joke this is like the second time I’ve messed with a coupon from Pizza Hut they SENT me. Their app is horrible.They want to charge five dollars to deliver and expect you to tip. no telling how many people move on to other pizza places after messing on their app or coupons. This is why I probably only order from PH once to twice a year now too many other places with better pizza!”
“The spaciousness between the tables, the cleanliness of the areas and the hard work of the staff. The food was cooked and outstanding taste and presentation. Also ask staff are wonderful with my autistic son.”
“Worst pizza company ever. To anyone out there, i would recommend dominos or even canadian pizza. Pizzahut did not give me the extra pizza that i had redeemed. Furthermore the customer service is so bad, even my grandma walks faster.
Once again, to everyone out there, choose a better pizza place than this shittyhole”
“Whenever I go to Al Wahda mall Pizza H, my box is not available at all the time even it morning,afternoon or night.Moreover, there’s no taste consistency there. If you buy a pepperoni or chicken bbq taste is always different compared to other outlets. Even the garlic is same”
“Orders made over the phone did not reflect to the quantity of the food advertised against online.
Very little cheese on the pizza. Can hardly taste the cheese.
Regardless of how the order is placed, the quantity of the food and price should be exactly the same at the till when placing an order over the phone as per what it is online descriptor.
But more cheese would help to bring the favour out.”
“Usually have a decent experience at the Wadsworth, Ohio PH. Tonight this takeout order of breadsticks is just gross. I don't like to be taken advantage of as a drive thru customer. If you brought this to our table, we would have sent it back! Do better with QC!!!”
“I am a loyal olive Plaza Pizza at first they always go out of their way to make my pizza fresh hot and perfect is located in Uniontown, PA and Oliver Plaza the people that work there are very sweet and kind and they make you feel like they appreciate your business”
“Offered to help with my online order, made some great suggestions, was upfront about promotions and deals on app. Explained that I could accumulate points, and use them for future orders. The employee also communicated very well with how long the wait would be if I wanted to place my order. Asked if I needed anything else, and if so he'd be glad to help out. Very attentive, and professional, yet inviting, and friendly. Made my experience pleasant overall.”
