“The pizza was over cooked and dry, when I picked it up , I ordered it and went to get it 15
Minutes later, it was sitting on the counter not even on a warmer, we order a lot there, most of the time good but this one was terrible.. waste of 26.00, threw leftovers out!”
“We have ordered from Pizza Hut faithfully for years and it has always been enjoyable. But our order tonight was sub standard. The cheese was tasteless, and the cheese in the stuffed crust was like unmelted tofu. Also tasteless. What a stinker of a pizza. You’ve lost our business if this is the food you’re producing now. 👎”
“I went to get a takeout from Wrexham North Wales delivery restaurant in UK The guy who served me was not only polite but also very helpful Quality of food was nice too”
“I just ordered 60 dollars of food. No cheese on garlic bread, pizza taste frozen wings aren't wings. Food not near 60 bucks more like low grade dog food shame on you pizza hut! Never again! You were good in the 80's”
“Pizza Hut Oneida Tn
The employees at this restaurant are the rudest people we have ever encountered at a restaurant we cancelled our order and left and will never go back till they get better employees”
“This place is run by racists who hate Latinos. If you are brown, stay far away from this store. Also, when my delivery driver asked them where my drinks were, they said they didn’t have any and they didn’t care, and that he needed to leave (he was also Latino). So now I’m out $10.47 because they didn’t include the drinks I paid for.”
“How awful this experience was. First order was cancelled but the app showed it in the oven with a delivery time. Second order to replace the cancelled order is turned over to DoorDash and is cold and took over an hour to arrive. Absolutely ridiculous. Pizza Hut will not be enjoying my business anymore”
“I recently had a bad experience with pizza hut and found out that it is impossible to reach customer service or the restaurant. The local restaurant does not answer the phone (listened to a recording for hours before giving up), and customer service does not take calls either. Customer service will direct you to their website, in which they state that they will call you back, but the app and website will not allow you to update your phone number or email from what it was when the account was created. I really don't see the point in the restaurant having a phone if no one answers it. It also seems pointless to provide a customer service phone number if there is no customer service.”
“I called in for the pick any two for 7 dollars and they charge me 10 dollars a pizza. Ordered the medium pizza 2 topping showed them the email from pizza hut and she shrugged her shoulders and would not honor the 7 dollar deal.”
“I like the pizza but the delivery, tracking and order experience suck. I have the app but it tells me the login is wrong. I change password but it tells me that login is already taken. I ordered a pizza and wings today but only the pizza comes. No options or warning. The tracking is not really tracking, it just tells you what time but never adjusts and is never on time. I’ve tried to make it work with Pizza Hut but simply done now. Too many other choices!”
“Delivery time said 4:04 it’s 4:30 and no pizza and all they can tell me is it was sent third party. I guess that is why it is always cold. Never again.”
“I called that order a pizza the people at the store told me pizzas are around 20 bucks couldn't offer me any deal so I called the Overflow line talked to a person who ordered my phone there gave me a deal two pizzas for $22.99 so I called and ordered it and put on my information in and went to the store and the pizza was never there so the store that I'm at to pick up the pizza from Williamson Road can't honor the deal Pizza Hut you need to do better your garbage”
“Pizza Hut is a pos. After putting in my address TWICE on their app, their app insisted on delivering to an address 3 hours away. I tried canceling over the phone, app, website, everything and it's impossible. So, now I have to pay for 2 pizzas that I won't get because Pizza Hut sucks. I will never order from this sorry Pizza place ever again. Shame on Pizza hut. I hope you go out of business”
