“Tried to order by using Webb site. Their site said mu name was invalid. So I called Pizza Hut directly at this site to place our order. After listing the order I asked about changing the medium size to a large it was two dollars cheaper. So I changed the order to a large and a personnel size pan. The order was delivered no large size pizza but we were billed for both orders. Now I will have to drive over and get the one ordered reversed since we didn't get it”
“I have enjoyed the new tavern style pizza. Unfortunately, each time I have ordered it comes different than what the description states. I want what I order not what they want to make. If this happens again I will go to another chain.”
“Not so happy with counter person.bad attitude and made me feel like I had no idea what I was ordering. My boneless wings were not honey bbq. So sad pizza hut was always my favorite.”
“Ordered thin crust Supreme. Crust could of been cooked more and was tasteless but I did like the toppings.
I wasn't very happy when the person who delivered, from pizza hut, asked me if I was going to tip him. The tip was included in delivery.”
“The pizza was hot is why I gave a rating of 3. No friendly feel from the order taker(I ordered on the inside for take out). She brought the pizza over with NOT 1 napkin and when I asked for peppers or cheese she put her eyes in her head replying that’s .99. Pizza places don’t offer or give you pepper or cheese anymore? I don’t eat out much anymore because companies want monies but taking product away(my slices had 1 small piece of chicken on each slice. Not pleased at all for my 14.00”
“at about 1:30 today, I tried to call in my order. guy asked me my phone number and name...proceeded to take my order...asked me which location to pick up at...I told him the street name...he asked the city and state...he asked the zip code...I said I have never had a problem before...he got smart and said, "well you having a problem today." I asked for a supervisor...he transferred me to another pizza hut in the city. she almost took my order but then said, "you have the wrong pizza hut." I said, you can't just take my order and send it to the pizza hut I want it picked up from. she said no, this is not customer service where they can look at your history, etc. by this time, I am frustrated and completely changed my mind about ordering.”
“Not all good. What on earth are the senior management doing? A side of chips is £5.29. Garlic bread £6.39, More expensive than the expensive gastro pubs in this part of the UK. No wonder the company is struggling with the need to enforce closures.
Get real - price your products sensibly.”
“Look there pizza is good but they are butt lazy with delivery like I called one from 2 miles away from my house and they wouldn’t deliver it and to me I think that’s completely unexpectable.”
“Crete NE pizza hut is the worst called in a order said 15 minutes. 45 minutes later I finally got my order. There pizza are awful there nothing like the other pizza huts we have ate at to bad it's the only one close to where I live”
“Pretty good pizza for a good deal -- until you add in extra charge for delivery, extra charge for a modest amount of cheese and over $2 for a small 20 ounce bottle of soda when a 2 liter bottle used to cost that. I always tip well -- usually 20% which is very good for a delivery order, and I am especially careful to tip even a little more than that these days. Seeing that one of the tip "suggestions" was 25%, along with a $4.99 delivery charge kind of felt like an insult. Also, for a while Pizza Hut had a great crust -- very much like Izzy's. I wish they would go back to that. That would be worth the price.”
