“
Like everyone, my delivery has gone MIA, it was for a friend's wedding, they will be dead by the time she gets them or ever gets them.
”
posted 3 weeks ago
- Anonymous
“
Don’t waste your money with this company
Ordered flowers on 13th December for delivery on 19th December still not arrived This company is a joke. Don’t order you will be disappointed if they ever deliver the goods you have paid for
#robbersdontwasteyourmoney
#cowboystakeyourmoneyandnotdeliver
”
posted 4 weeks ago
- Anonymous
“
I ordered flowers and a glass vase for my 85yo mother-in-law who has cancer. On delivery, the vase was broken and one of the stems was snapped off. Customer service has now asked for photos to prove the damage (it was a £35 order). Unfortunately my MIL won't have a clue how to do that, nor will I ask her given how sick she is. I just won't use Prestige Flowers ever again since they can't be trusted to follow through on delivery.
”
posted 3 months ago
- Anonymous
“
He told me that they don't have control over delivery as they outsource it, and he didn't care that Royal Mail had lied on the tracking.
”
posted 5 months ago
- Mand M
“
They also arrived late despite paying for express delivery.
”
posted 6 months ago
- Anonymous
“
Do not be misled by the marketing of Next Day delivery.
”
posted 7 months ago
- Anonymous
“
I am profoundly dissatisfied with the service from Prestige Flowers regarding my order placed on Wednesday, May 15th, for delivery on Friday, May 17th.
”
posted 7 months ago
- Jay
“
Come the day no sign of any delivery.
”
posted 11 months ago
- Alex
“
The last time I gave them the benefit of the doubt, I did complain that they used Royal Mail on days that they were striking so of course the delivery was never going to get there on time.
”
posted 11 months ago
- Carly Jones
“
Not delivered on day requested
I wouldn't give any stars if I could. On the order form it asks for delivery date, however they don't make it clear there is a 3 day window for delivery. I asked for my friends 70 th birthday and the flowers didn't arrive. I am furious and she is disappointed. I wish I hadn't chosen this company and I certainly won't again. Very angry with their poor service, be warned.
”
posted 1 year ago
- Mary