Platinum Therapy Lights Reviews

Name: Platinum Therapy Lights
Rating: 4.83

4.8 Rating 426 Reviews

96 %

of reviewers recommend Platinum Therapy Lights

4.8

Based on 426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Platinum Therapy Lights 5 star review on 14th April 2025

Billie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I guess they work for some people, but so far i haven't had ANY difference in the neuropathy in both my feet.”

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Posted 1 week ago

“I ove the lights but the support falls short.”

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Posted 1 month ago

“Its ok product, i dont see any great results”

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Posted 8 months ago

“Hi, I have a sunlighten Mpulse, conquer sauna (3 person) and this does not mount to the door handle. You can't close the door when its installed, not even close. There is at least half inch or more that gets jammed. Even trying to lift the door, push it and force it in is impossible. Bad design. If the mount was offset even 1 inch, maybe 2, problem solved. This is a pretty common sauna so I'm surprised at this flaw :/ The piece to hang it is made for a house door, not the sauna door, so it wiggles around and not really safe to leave it hanging like that in the sauna. Also, when its on that, the suana door won't close all the way, so it lets heat escape. I wouldn't buy the stand either becaue the suana is too small for that. Probably need a 5 person for that stand to be used comfortably. Also, I had to drill holes in the suana to run an extension cord through to hook up power to it and drill another hole to hang it. Wasn't ideal, but got it working. See photos attached. Other than that, it's a great piece of equipment. But if I knew I couldnt use it in my suana easily, I probably would have bought one of the other units that have stronger output. Any suggestions or ideas? I'm kind of disappointed as I was looking to mount it to the door like you advertise.”

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Posted 8 months ago

“only had it few weeks. seems ok why only 1/2 the lights work?”

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Posted 1 year ago

Hello Robert! Our apologies for any confusion caused by the appearance of every other row of lights not being lit on your BIOMAX light. We completely understand your concern, but rest assured, this is completely normal. The BIOMAX lights utilize Near InfraRed light (NIR+), which is not visible to the human eye. Although it may seem like some lights are not functioning, they are actually working perfectly and emitting the desired wavelengths of light. Keep in mind NIR is outside the spectrum your eyes are able to process, so you are not looking for the same type of brightness as the red lights. You can find more information on the NIR lights in the ‘Troubleshooting’ section of your manual. It's the first bullet point! We hope this helps and please let us know if we can be of any further assistance.

Posted 1 year ago

“good product. terrible customer service”

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Posted 3 years ago

“Love the lights but I think you could improve the stand so that it has a wheel of sorts on the side that you could just turn to raise the unit up or down. With 2 lights attached to the stand, it is very heavy and awkward to change heights.”

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Posted 3 years ago

Platinum Therapy Lights is rated 4.8 based on 426 reviews