Backbone Reviews

Name: Backbone
Address: 1815 NW 169th Place, Suite 4020, Beaverton, Washington
Rating: 4.32

4.3 Rating 1,938 Reviews

82 %

of reviewers recommend Backbone

Company Reviews

Product Reviews

2,272

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5034003165

Email:

support@playbackbone.com

Location:

1815 NW 169th Place,
Suite 4020,
Beaverton
Washington
98660

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Alexandre Crespo Adomaitis

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thumb sticks could be a little smoother like the Xbox controllers, but this device is phenomenal for what it can do. My kids LOVE it!”

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Posted 2 years ago

“I love it!!! Better than I expected!!”

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Posted 2 years ago

“Love the Backbone, only gripe was the shipping, It took a bit to get it in but definitely worth the wait though. I’m using the iPhone 13 Pro max and with the adaptor I’m mind blown how well it fits!”

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Posted 2 years ago

“I bought it looking forward to using it in combination with the app. But with the forced Backbone+ paywall: that just turned me off too much, so I’ve returned it. Also I didn’t like how loud the clicky face buttons were, how small the analogue sticks were, and it made my hands cramp slightly. I could see people loving the build, it just wasn’t for me.”

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Posted 2 years ago

“I am loving this device. As soon as I plugged my phone into it, I was impressed. the onboarding tutorial was so easy to follow, and it integrated itself into the system seamlessly. All the buttons have a good feel to them, and it feels high quality.”

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Posted 2 years ago

“I’m not as happy as I thought I would be. I do like the controller, how it feels, and responds. I love the idea of remote play with my Xbox one, however when I’ve played it away from home, about 30 miles, the picture quality isn’t that great, at least for the game I was playing. Game pass is cool however I haven’t fully taken advantage of it because I either need to download the game to my Xbox or iPhone and that takes up space I don’t necessarily want to give up. I thought I’d be able to just stream play and I haven’t figured that out yet. So I give it a 3 out of 5.”

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Posted 2 years ago

“I wasn’t one for mobile gaming but Backbone has changed my mind. I have to admit the controlling is smooth. I highly recommend this product to anyone.”

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Posted 2 years ago

“Is amazing better grip better experience just like the console love it recommended”

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Posted 2 years ago

“I can’t review a product I never received.”

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Posted 2 years ago

“Doesn’t work”

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Posted 2 years ago

“Amazing for playing Xbox games and mobile”

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Posted 2 years ago

“It’s pretty great for what it is. I wish the handles for the grips were a bit longer because it hurts my hands to hold it after an hour or so of playing. Maybe I can print something to slide on. Otherwise it’s great. I find myself hitting the L2 and R2 buttons accidentally periodically, and the joystick isn’t the best for precision, but again, for what it is — a device that gives your phone a shot at being a portable console — it’s great.”

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Posted 2 years ago

“Awesome fun new way to game!”

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Posted 2 years ago

“Terrible. The app can’t get past finishing setting up with out crashing. I’m very sad.”

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Posted 2 years ago

“Great gadget for gamers on the go!”

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Posted 2 years ago

“I ordered a total of 3 controllers and only received 2 and the company is not responding to my emails. Do not shop here.”

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Posted 2 years ago

“Product itself is great, I love it. Works perfect and makes playing game pass on break at work or in bed a dream. But the shipping was an awful experience. Once placing the order I waited almost two weeks for just the shipping confirmation. Between multiple emails over two weeks all I was told is “your item will ship this week” two different time over two weeks. Horrible customer service, but the product is nice”

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Posted 2 years ago

“I waited months researching the Backbone One before making my decision to buy. Their website said units ship within 3 business days but it took 10 days for mine to even get a tracking slip created. I had contacted to ask about the delay and got a canned/automated response. A few days later, I asked for expedited shipping and I would pay for it. The response was the same generic automated message as my first email, a week prior. The device works great. The communication from the company needs significant improvement.”

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Posted 2 years ago

“I was kept well informed on the progress on my order”

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Posted 2 years ago

“It came with scratches on it but is still functional. In the trailer for it, it shows the backbone being able to snap open (meaning being able to stay open while you put your phone in) but it doesn't have that feature. The trailer also shows high-quality gameplay using Xbox cloud but the Xbox cloud has awful frames and hardly runs. Big waste of money but I will still use it from time to time.”

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Posted 2 years ago

Backbone is rated 4.3 based on 1,938 reviews