Backbone Reviews

Name: Backbone
Address: 1815 NW 169th Place, Suite 4020, Beaverton, Washington
Rating: 4.32

4.3 Rating 1,938 Reviews

82 %

of reviewers recommend Backbone

Company Reviews

Product Reviews

2,272

Questions

Visit Website

Phone:

5034003165

Email:

support@playbackbone.com

Location:

1815 NW 169th Place,
Suite 4020,
Beaverton
Washington
98660

Write Your review

Tell us how Backbone made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandre Crespo Adomaitis

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Literally the BEST investment I’ve made for my iPhone 13Pro Max! I use this thing EVERY day lol. Works great with any game that I play. I’m So glad this thing exists! Thank you Backbone!”

Helpful Report

Posted 2 years ago

“Great product one slight issue I have is *(note it may be my phone or just a defective product) sometimes the controller disconnects when it’s still connected it’ll start pushing buttons I’m not pressing… but overall I love it!!”

Helpful Report

Posted 2 years ago

“Can’t get it to work.”

Helpful Report

Posted 2 years ago

“Ordered and received right on time. Nice job Backbone. I wish everything I ordered was this easy :)”

Helpful Report

Posted 2 years ago

“I tried contacting them with my purchase that I was suppose to get the free 3month of Xbox live and they never reached out.”

Helpful Report

Posted 2 years ago

“Hi there, this was the easiest Christmas purchase by far! It was the only gift my 24 year old daughter wanted and I was worried it wouldn’t get here in time, but it did!! Faster then I expected!!! Thank you so much! Merry Christmas! Syrena”

Helpful Report

Posted 2 years ago

“It’s a really cool in concept.., I wanted it to be really cool… but it just looses connection all of the time. I’ll be playing a game and then “poof” the controller stops responding. Idk if it’s apple or it is the controller but it’s a real pain. When it works, it’s great.”

Helpful Report

Posted 2 years ago

“Good graphics, good price, and fast shipping.!”

Helpful Report

Posted 2 years ago

“Best way to play a game while not at home. Period.”

Helpful Report

Posted 2 years ago

“Best thing for your kids if you are ever on the road it would be the best.”

Helpful Report

Posted 2 years ago

“i really enjoy it and my grand kids want one now”

Helpful Report

Posted 2 years ago

“Perfect for those long car rides! Great gift.”

Helpful Report

Posted 2 years ago

“Works great! Get to enjoy my games while traveling as well”

Helpful Report

Posted 2 years ago

“Very reliable and active playing system. The only reason I gave it 4/5 stars was due to the back plate not being 100% sturdy. I think a bigger back plate for the phone being bigger would give it the 5/5 stars. I have the iPhone 12 max pro and the slim collapsable back is a little concerning. All in all great buy for the price and excellent product.”

Helpful Report

Posted 2 years ago

“A little glitchy. Xbox.com/play doesn’t always recognize and I’ve never been able to get remote play to work. That said, when it’s working it’s amazing. Feels quality. Sold my Switch and saved money getting it. FYI online gaming is a bit too slow, but for games like Forza campaign it’s exceptional.”

Helpful Report

Posted 2 years ago

“I’m a guy who’s terrible using these controllers on consoles. Never been good at playing PlayStation or Xbox. This controller is beautiful and functional. Sits in your hand nicely. Excellent design! Worth the integration with the Backbone app, which makes it superior to Razer’s product. Two issues. 1) you can’t use a case on iPhone with the Backbone: the “channel” is not wide enough. But I see no reason you couldn’t buy an extra lightning to lightning adapter designed to fit a thick case like an Otterbox. True it won’t be as snug a fit, but it’s possible. Uncasing and recasing an iPhone case is the one flaw to user experience, but that’s only a half star out of five stars. Something for a future Backbone model, like the Two? 2) I still suck at playing using a console style controller! I’m terrible! 😆 I’ve begged support to suggest iOS or Apple Arcade games to teach me. To help me onboard so I’m not utterly pathetic! The hardware design is excellent. The software integration is unsurpassed. The combo is genius. And all of it fails a customer who wants to enjoy it and is too uncoordinated! Help! Idea: work on in-house mini game tutorial for onboarding new purchasers. Have that “game” from the Backbone app to slowly bring hapless people or other newbies up to speed!”

Helpful Report

Posted 2 years ago

“My son has not put it down since he got it. He even wants to sell his Xbox … best gift ever”

Helpful Report

Posted 2 years ago

“This is an absolute piece of junk. It doesn’t work and is super frustrating.”

Helpful Report

Posted 2 years ago

“The iPhone 13 Pro adapter is shown as shipped together, but not included.”

Helpful Report

Posted 2 years ago

“I love my Backbone One. It’s by far the best investment I’ve made into mobile gaming. The form factor is an absolute game-changer, and the controller feels comfortable in your hands. Not to mention the button layout provides a sense of familiarity and ease of use. 10/10 would recommend to anyone who's looking to level up their mobile gaming experience.”

Helpful Report

Posted 2 years ago

Backbone is rated 4.3 based on 1,938 reviews