Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,271 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I buy my Nijikawa koi food from PlayItKoi and my koi are thriving. Play it Koi has the best customer service. I have called and asked questions with great advice. As soon as your order is placed they keep you up to date on shipping and their customer service is just plain A+.”

Play It Koi 5 star review on 18th July 2024

Helpful Report

Posted 8 months ago

“The plants arrived on time.in great shpe very happy with my purchase. I realy appreciate that the floating plants were is such a great shape, extremely clean, ready to put in the pond.”

Helpful Report

Posted 19 hours ago

“Always a pleasure ordering from you!!!”

Helpful Report

Posted 1 day ago

“Very helpful staff.”

Helpful Report

Posted 1 day ago

“Waiting on the results 👍”

Helpful Report

Posted 1 day ago

“Play it Koi has always been extremely helpful when I need it most. They are a very knowledgeable team and provide the best support with koi care and pond maintenance.”

Helpful Report

Posted 1 day ago

“The retun policy ca be better”

Helpful Report

Posted 2 days ago

“Order arrived in three days to Maryland. Everything was safe and sound. I ordered pond plants and they were better specimens than those that I have purchased locally and at a little cheaper price including the delivery charge. I will definitely consider buying more products from Play It Koi.”

Helpful Report

Posted 3 days ago

“Playitkoi is my new go to for pond plants. Excellent selection, they arrived quickly and in GREAT condition. Very nice quality plants and packaged wonderfully. They're honestly better quality than any I've purchased locally. Very impressed!”

Helpful Report

Posted 3 days ago

“This product and the ordering process was/is great. However, our first one cracked for no apparent reason and we had to replace it with the one we just ordered. You will not find a more reasonable price for a UV light anywhere online, and Play It Koi makes the ordering process easy and seamless. In addition, shipping is faster than some others, we will be expanding our usage of this company for our pond. We highly recommend them for your pond needs. Michael & Morgan, Virginia”

Helpful Report

Posted 3 days ago

“Fast shipping and very secured item”

Helpful Report

Posted 4 days ago

“What a wonderful experience with my recent order. The live pond plants arrived today, all the way across the country, and I couldn’t be more pleased. Everything was packed with care, and the plants themselves are healthy, vibrant, and even nicer than I expected. It’s clear that you take pride in what you do, and it really shows in both your product and your service. I’m very happy with my purchase and wanted to let you know how much I appreciate a job well done. Keep up the great work—I'll definitely be a returning customer!”

Play It Koi 5 star review on 9th April 2025

Helpful Report

Posted 4 days ago

“Everything arrived do quickly. It was all well packaged and healthy”

Helpful Report

Posted 5 days ago

“As usual everything was great.”

Helpful Report

Posted 1 week ago

“Arrived healthy and well!”

Helpful Report

Posted 1 week ago

“Play it Koi is the best, my lotus started growing right away”

Helpful Report

Posted 1 week ago

“The whole experience was pleasant. Easy to purchase, and order arrived on time. I will continue to buy from play it Koi for all my pond needs.”

Helpful Report

Posted 1 week ago

“My plants arrived and appear to be in good shape. I am very happy. The plants arrived a little late [about 2 days] but I think it might have been due to bad weather over the pass. Still the plants were fine.”

Helpful Report

Posted 1 week ago

“Shipment arrived on time.”

Helpful Report

Posted 1 week ago

“My order of a water lily was damaged in shipment. Play it koi was extremely apologetic for the situation and is promptly shipping me a new lily. Great company to work with and outstanding , efficient customer service.”

Helpful Report

Posted 1 week ago

“Great customer service and when I received the plants I was ecstatic! So lush and healthy, big and fresh.”

Helpful Report

Posted 1 week ago

Play It Koi is rated 4.9 based on 3,271 reviews