Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,187 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome clumps of plants that were worth the money! Great packaging,I hope to find more plants to buy from them👍”

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Posted 1 year ago

“Bought 3 graceful cattails, was pleasantly suprised by how much I received and they looked healthy.”

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Posted 1 year ago

“Online ordering was easy and convenient. Plus they beat the estimated shipping date . In addition they had the best price for the UV clarifier.”

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Posted 1 year ago

“Things came in good. Delivery was slow.”

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Posted 1 year ago

“Great customer service. There was a delay in shipping at the beginning. I called to get the status and received an apology. I certainly understand that things happen. From that point on, until I received the package, I was given regular updates. That means a lot to me.”

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Posted 1 year ago

“The plants arrived promptly and were in great condition.”

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Posted 1 year ago

“There an amazing company and they are the nicest people. They also have great customer services.”

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Posted 1 year ago

“Delivery was on time or even earlier. Good pricing and the rewards are great. Still have to setup everything but the plants that came are alive and the other products all came undamaged. I'll take pics when done with setup. Thanks for supplying me. 🐟”

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Posted 1 year ago

“This is the 3rd Spring season in a row that we have ordered from Play It Koi, and we have had great success with our plants from them, as well as our 450-gl outdoor goldfish pond, in general. Always great product and prompt delivery.”

Play It Koi 5 star review on 9th May 2023

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Posted 1 year ago

Thank you so much, Richard, for the wonderful feedback and the 5 star rating of Play It Koi and photos! We are so grateful for your loyalty over the last three seasons and we are so happy to hear that you have had great success with our plants and your outdoor goldfish pond with us. We appreciate you being such a loyal customer and look forward to being of service to you in the future! - Ben & the PIK crew

Posted 1 year ago

“When order is placed, tracking number should be given right then so customer will know when it is shipping. Roughly two weeks went by before tracking number issued. Order date was 04/21 and was shipped on 05/02 but no tracking number issued until day of delivery of 05/04. This way customers are not guessing when item is being shipped. This way customers don't have to call or email wondering when shipping is occurring.”

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Posted 1 year ago

“Awesome customer service, healthy plants. Love it!!”

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Posted 1 year ago

“I'm very new to the fish pond plant community but fro the few orders I have received, I'm very happy with the quality of the product after having to be shipped, especially now a days with the way people treat packages. I am looking forward to learning g and adding to my new new pond”

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Posted 1 year ago

“It is a great product! But I need a larger motor to make it work!”

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Posted 1 year ago

“I was a little disappointed with the first delivery. After talking to Derek, the issue was rectified to my satisfaction. He was very easy to work with and understood the issue. Sometimes the problem is not with the sales but with the manufacturer or grower. Customer service goes a long way today. I will be purchasing from them again.”

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Posted 1 year ago

“Very easy to shop on line, reasonable delivery”

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Posted 1 year ago

“My product came in a reasonable amount of time. I didnt have any pproblem ordering. I was given specifications for the product so I knew right away which one to get”

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Posted 1 year ago

“Always a good experience. Quality products and my Koi are happy.”

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Posted 1 year ago

“Quick shipping, healthy root system. Will definitely be ordering again!”

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Posted 1 year ago

“Great web site easy to navigate, and my order was shipped the same day.”

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Posted 1 year ago

“Perfect transaction from start to finish! Healthy plants arrived quickly! Thank you!”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,187 reviews