Login
Start Free Trial Are you a business?? Click Here

Play It Koi Reviews

4.9 Rating 3,182 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,182 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
681
Anonymous
Anonymous  // 01/01/2019
Pleasure doing business with Play It Koi!
Helpful Report
Posted 1 year ago
I have only been using Play It Koi for a short while but have been extremely satisfied at their customer service and quick responses to my questions and needs.
Helpful Report
Posted 1 year ago
The nets to hold floating plants works great.
Helpful Report
Posted 1 year ago
Excellent services, great prices and fast shipping !!
Helpful Report
Posted 1 year ago
Love the quick shipping when I've forgotten to fill up the food container. :).
Helpful Report
Posted 1 year ago
Best supplies and ease of purchase. Thanks!
Helpful Report
Posted 1 year ago
Items arrived super fast and the plants look very healthy.
Helpful Report
Posted 1 year ago
I love this company they are super knowledgeable and always available to answer your questions. They have better pricing than any of their competitors. ( I have done my homework) . They also offer fin points which is such a nice perk. As a new pond owner i am grateful for this company !!! I love play it koi !
Helpful Report
Posted 1 year ago
Very impressed, arrived within 2 days in excellent condition, it said the lilly was a bare root so that is what I expected but what arrived was a potted lilly with stems and leaves too. already building up my next order and I know who I will be buying from in the future. thanks again for the great service I received
Play It Koi 5 star review on 2nd August 2023 Play It Koi 5 star review on 2nd August 2023
Helpful Report
Posted 1 year ago
Great service and very speedy shipping. Thanks!
Helpful Report
Posted 1 year ago
Excellent servicec on assisting in plumbing info. Was a bit confused on where to best put swing and ball valves
Helpful Report
Posted 1 year ago
Fast and efficient. Thanks.
Helpful Report
Posted 1 year ago
Great experience. I just got confused when I ordered but guys job on it and took care of my problem.
Helpful Report
Posted 1 year ago
Super easy to work with. Great communication and fast shipping. Will purchase from again.
Helpful Report
Posted 1 year ago
The assistance and service I received from you guys has been great. The only complaint I have is nothing you have any control over ... shipping. The first time UPS lost my package for a week (unfortunately in that time I lost about half a dozen fish waiting for the medication). More recently USPS ended up sending my package to Virginia. These things have been very frustrating but like I said they were totally out of your control. Thanks so much for all your help!
Helpful Report
Posted 1 year ago
Ordered a replacement 10 inch clear lid for one of my customers filter system. I received it much faster than k expected. Perfect, high quality part.
Helpful Report
Posted 1 year ago
In a panic I ordered the wrong part and after it was delivered I reached out to Play It Koi. They were able to help me with the correct parts and the return process was simple! I will be ordering all my stuff from PIK!
Helpful Report
Posted 1 year ago
I ordered a filter for a pump that I "inherited" with a house purchase. It looks like just what I need to keep the pump running.
Helpful Report
Posted 1 year ago
Great product, received all alive and well. Only reason why not selected a "5" star is because for the price, should receive four times the amount that was shipped. Pretty disappointing.
Helpful Report
Posted 1 year ago
Great customer service
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,182 reviews