Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,188 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely fast turnaround from placement of order to delivery. Plants (Star grass & 2 types of cattails - 17 plants in total) arrived in great shape (moist root balls), were a decent size (matched website description) and were very healthy.”

Helpful Report

Posted 1 year ago

Thank you Rich for the 5-star rating! We are pleased to hear that the star grass and your graceful & common cattails arrived in great shape. And, I'm glad we could beat your expectations in terms of quick turnaround and order delivery! Delightful! Thank you for your kind words of encouragement and we hope to continue to earn your business for all of your pond supply needs in the future. best, Ben & the PIK Crew

Posted 1 year ago

“Excellent selection, great price point and quick shipping. I can’t recommend PIK higher for a great experience.”

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Posted 1 year ago

Thank you so much, Steven, for the amazing 5 star rating! We are so glad you had a great experience with our selection, price point and fast shipping. We really appreciate your kind words, and we are thrilled that you would recommend Play It Koi so highly.

Posted 1 year ago

“Y’all did Fantastic! My plants arrived fresh and wrapped in wet paper ! Thank you !!”

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Posted 1 year ago

Thank you so much for the 5-star rating, Kimber! We really appreciate your business and are really glad to hear that the plants arrived fresh and to your satisfaction! And, we saw you just placed another order this week too! THANK YOU. Repeat customers, like you, are the best and the heart of our business. We hope to continue to earn your support as your go-to for all of your pond supply needs in the future. best, -Ben & the PIK Crew

Posted 1 year ago

“This is where everybody should be ordering their pond plants from! I've ordered from several places over the years and I have never received such healthy strong pond plants like I have from Play it Koi! In fact I've put in another order! I'll never shop anywhere again for my pond supplies, this place is fantastic”

Play It Koi 5 star review on 13th April 2023

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Posted 1 year ago

Oh my goodness, Leah, what a cute pup (and nice pond)! I assume those are koi chew toys on the dock ;-) ? If so, you will have to let us know where you picked up. They are so cute. We might have to just start carrying those too. Your positive feedback is greatly appreciated. It's wonderful to hear that you've been so impressed with the quality of our pond plants and your experience with us. We're so happy that Play It Koi is the place to go for all your pond supplies and thank you again for choosing us! - Ben & the PIK crew

Posted 1 year ago

“Absolute best experience with purchasing Pond plants I’ve received 50 or 60 plants and every one of them was absolutely beautiful. Highly recommend Play It Koi.”

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Posted 1 year ago

Thank you so much Steven for your 5 star rating of Play It Koi! It has been an absolute pleasure serving you and positive feedback, like yours, makes all of the hard work worth it for us. Thank you for your support & recommending us to your friends. I hope we can continue to earn your business for all of your future pond supply needs. Till the next time, we are wishing you the best! -Ben & the PIK crew

Posted 1 year ago

“Plants arrived in great condition”

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Posted 1 year ago

Dear Michael, Thank you so much for your amazing 5-star rating of Play It Koi! We are so pleased to know that your order arrived in great condition. We truly appreciate your support and look forward to serving you on future orders. Thanks again, Play It Koi

Posted 1 year ago

“Derek helped me with an item I ordered, that I wasn't sure was going to work as I hoped, by special ordering me an additional item to work with what I ordered, for no more money. The system did exactly what I was looking for. Great customer service!”

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Posted 1 year ago

Thank you for your kind 5 star rating of Play It Koi, Evan! We are so pleased that Derek was able to help you find a solution to make sure you got the items you needed. We sincerely appreciate your loyalty as a repeat customer! Cheers!

Posted 1 year ago

“The water hyacinths arrived looking great. I put them into the pond, and am hoping they do as well as they look. I was amazed that they looked so good after a few days of shipping.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Play It Koi, Beverly! I'm glad to hear you were happy with the water hyacinths. We strive to ensure our customers receive the best quality plants and we're delighted to hear they arrived looking great and are doing well. We truly appreciate your support and hope to earn your business for all of your future pond supply needs! -Ben & the PIK crew

Posted 1 year ago

“Fast shipping and great packaging.”

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Posted 1 year ago

Thank you Robert for your 5 star rating of Play It Koi! We appreciate you taking the time to rate us and your comment. We take pride in providing fast shipping and great packaging and great prices and we appreciate your support. Thank you for choosing Play It Koi!

Posted 1 year ago

“Fast shipping. Photo eye worked as expected. Very satisfied.”

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Posted 1 year ago

Thank you so much for the amazing 5-star rating, Terrie! We're so glad to hear that you were satisfied with your purchase and that the shipping was fast and that the photocell worked as expected. We really appreciate your feedback and hope to earn your future business for all of your pond supply needs!

Posted 1 year ago

“Play it Koi had the filter replacement parts for my Pondmax that I was struggling to find locally. They were also very friendly on the phone when I had questions. My order was shipped immediately and delivered in reasonable time considering I'm on the opposite side of the country. I would recommend Play It Koi for your pond needs.”

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Posted 1 year ago

Thank you so much for the terrific 5-star rating, Christa! We are very pleased to hear that we were able to get you the filter replacement part that you needed and that you found our customer service helpful and fast too. We appreciate your recommendation to your finned-friend community and look forward to continuing to earn your business for all of your pond needs. Till the next time! cheers - Ben & your PIK crew

Posted 1 year ago

“Excellent as always. Beat price and fast shipping!”

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Posted 1 year ago

Thank you so much, Andrew, for your glowing 5-star rating of Play it Koi! We truly appreciate your loyalty and are delighted that you find our pricing and shipping times are consistently excellent. Loyal customers like you are what it is all about for us. We look forward to serving you again in the near future!

Posted 1 year ago

“Plants came in great state.”

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Posted 1 year ago

Thank you, Sonia, for your 5-star rating of Play It Koi! We're glad to hear that your plants came in great shape. We appreciate your loyalty and thank you for being a repeat customer!

Posted 1 year ago

“The preventive parasite medication arrived shortly just as the weather is warming up(74+ degrees all week) and they will do the job. The water plants arrived in great condition ( cattails/hyacinths) and were quickly placed in the pond.It will take time for the cattails to adjust/begin their growth but the fish are already nibbling on the hyacinth roots. Play It Koi- always reliable/always on time..”

Play It Koi 5 star review on 9th April 2023

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Posted 1 year ago

Thank you Julius for your five-star rating of Play It Koi! We’re glad to hear that the pond medication and water plants all arrived in great condition. We appreciate your loyalty and are thankful that you shared your new additions to your pond with us. We look forward to continuing serving you in the future.

Posted 1 year ago

“The equipment came on time and exactly as ordered. It was easy to install and my system was up and running in no time.”

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Posted 1 year ago

Thank you for the five-star review Bill! We're so glad that the PondMax Unit came on time and exactly as ordered, and that it was easy to install. Hoping you are equally as pleased with the results in a few weeks (remember it takes a little bit for the beneficial bacteria colony to build up). Anyhow, we appreciate you sharing your experience and thanks for continuing to choose Play it Koi for your pond needs!

Posted 1 year ago

“Plant where great and in good shape”

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Posted 1 year ago

Thank you Timothy for your 5 star rating of Play It Koi! We're delighted that you appreciate the Plant quality and that they are in great shape. We also want to thank you for being a loyal repeat customer of ours. We appreciate your continued support!

Posted 1 year ago

“So far, so good... The plants arrived quickly, and hopefully they will thrive!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Play It Koi, Carla! We are so glad to hear that you are having a great experience so far with the Taro! The Pink China are pretty hardy and grow here successfully in OR, so you should have great success growing them in CA. Thank you for your support!

Posted 1 year ago

“My plants arrived in great condition and my overall experience with Play It Koi was great!”

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Posted 1 year ago

Thank you so much for the 5-star rating, Cynthia! I'm so glad that your forget-me-nots arrived in great condition and that your overall experience with Play It Koi was great! We truly appreciate your business and look forward to having you as a customer again soon.

Posted 1 year ago

“Love you guys. Your making my life much easier.”

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Posted 1 year ago

We love you too Carol! ;-) We are truly grateful for your support and thank you for being a good, loyal customer of ours. -Ben & PIK crew

Posted 1 year ago

“Fast shipping I would order again”

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Posted 1 year ago

Thank you so much Nick for your 5 star rating of Play It Koi! We are so pleased that you are satisfied with our fast shipping, and we look forward to serving you on your next order soon!

Posted 1 year ago

Play It Koi is rated 4.9 based on 3,188 reviews