Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived in great condition and good size too. It took about a week. I wouldn't hesitate to buy from PLAYITKOI again.”

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Posted 9 months ago

“Play it Koi has everything I need for my koi pond. Great site and will definitely be adding more to my pond.”

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Posted 9 months ago

“Purchase was easy, well priced and arrived promptly. Thank you”

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Posted 9 months ago

“Great knowledgeable people.”

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Posted 9 months ago

“The plants came in a timely manner and are very healthy.”

Play It Koi 5 star review on 12th April 2024

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Posted 9 months ago

“Delivered promptly as was promised. Easy install, up and running perfectly.”

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Posted 9 months ago

“A few of the plants in the photos are plants we had but the vast majority are the wonderful plants we just recieved from Playitkoi. So nicely packaged. Shippig was with fedex. Really nice. The pond has come to life and the koi seem happier now that we have plants in the pond. The pond is only 6 months old.”

Play It Koi 5 star review on 11th April 2024

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Posted 9 months ago

“Great service and fast shipping!”

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Posted 9 months ago

“Fast delivery and new transformer worked great!”

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Posted 9 months ago

“Very happy with my purchase. I had a question about shipping and the play it koi team was very professional and responded quickly. I will be ordering supplies from here again!”

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Posted 9 months ago

“none of these items have as yet been delivered - I have only received the lillies (which were supposed to be delayed) not having these items has prevented me from planting the lillies. the lillies are now pretty much dead so i would like my money back for the whole order . this has been a waste of time and money. i have not been able to achieve what i needed to.”

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Posted 9 months ago

“The plants arrived quickly and i planted them quickly and after 6 days they continue to thrive”

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Posted 9 months ago

“This was my first purchase with Play It Koi. I had done a lot of research with various providers and Play it Koi came out the best so I gave them a try. I am exceedingly pleased. I had several types of farm pond plants to order ( Pickerel Rush, Blue Iris, FrogBit, Arrowroot, etc...). There was good info on the website which helped me to order accurately. Prices and shipping ( free over $100) were very reasonable. The order got here in two days from placing it and ALL of the plants were in great condition - healthy and ready for planting. THANK YOU! WILL DEFINITELY BE A REPEAT CUSTOMER.”

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Posted 9 months ago

“The plants arrived well packed and look to be very vigorous. Shipping may have been a bit early or our growing zone, time will tell.”

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Posted 9 months ago

“Beautiful plants with kits of green and roots. Arrived very quickly and were very generous with their plant count. My order was missing 3 papyrus plants as 3 different plants were erroneously sent but a quick email took care of that and plants were shipped asap. On top of that I got to keep the other plants sent. Fantastic customer service. All my plants will come from here from now on.”

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Posted 9 months ago

“yet again more great plants, my only complaint is that year on year the points expire days before the next yearly order so I do order some plants but not as many as I would normaly”

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Posted 9 months ago

Dear Stefi, Thank you so much for the kind review. We greatly appreciate your support & Feedback. It brings us immense joy to hear that you found our plants to be of exceptional quality once again. Your feedback is super valuable to us, and we will definitely take it into consideration for future improvements. We understand your concern regarding the expiry of points. That said, I did want to make sure you knew that your points never expire as long as you make any purchase every 6 mos. So, maybe we can earn your business for more than just the yearly plants and then you won't have to worry about the points expiring. Thank you again for your glowing review, great feedback, and for being a valuable customer! Warm regards, - Your Finned Friends over here at Play It Koi

Posted 9 months ago

“Great service as usual from the Play it Koi team! Plants ordered on numerous orders and all growing great.”

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Posted 9 months ago

“The koi food ultra balance wheat -germ is excellent. Excellent seller. Thank you Roger”

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Posted 9 months ago

“My plants got shipped as promised, they arrived well packaged, the plants itself looked great and healthy All in all I'm very happy with my purchase.”

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Posted 9 months ago

“Everything was as promised, thank you will order from again”

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Posted 9 months ago

Play It Koi is rated 4.9 based on 3,182 reviews