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Play It Koi Reviews

4.9 Rating 3,182 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,182 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
681
Anonymous
Anonymous  // 01/01/2019
Always accurate & fast shipping
Helpful Report
Posted 4 months ago
I appreciate the selection on the website - it's great to be able to find plants that aren't normally available locally or are sold out locally. I appreciated that the plants came with name tags so I would know which was which. As a suggestion - could you please put planting and care instructions on the Plant ID tags as well? I read so many plant descriptions and care advice that I forget what I'm supposed to do with the ones I bought and a convenient reminder at planting time would really help!
Helpful Report
Posted 4 months ago
This is strongly helping to deal with the algae in my really big pond with Koi.
Helpful Report
Posted 4 months ago
I got my gallon of flocculant quickly and it was packed very securely.
Helpful Report
Posted 4 months ago
You took care of resending the right equipment fast a easy
Helpful Report
Posted 4 months ago
Everything went very well. I'm pleased. Thank you.
Helpful Report
Posted 4 months ago
The order arrived timely and intact and is exactly what I ordered
Helpful Report
Posted 4 months ago
Delivery was fast and accurate!
Helpful Report
Posted 4 months ago
Wish you offered more stars! Customer service was epic! When in trouble, call Ben!!!! Ben went beyond any usual duty of helping us w/out even knowing who we were. He made extra trips to a secret place to obtain the correct parts for our custom pond pump. He walked my husband thru the steps of attempting to do his self-repair of pump.
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Posted 4 months ago
Fast shipping with good communication.
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Posted 4 months ago
Good size healthy plants , well package and arrived on time. Thanks
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Posted 4 months ago
Did great came when it said it would!
Helpful Report
Posted 4 months ago
Nice quick service!
Helpful Report
Posted 4 months ago
Always a fast a secure delivery. I was looking for a medicated koi food for bacterial infections, hard to find since they stopped making Medi-koi. It arrived and I fed my koi as directed for 12 days. I have not seen an improvement since hoping it will change.
Helpful Report
Posted 4 months ago
Everything arrived as described. Great source for all your koi related items
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Posted 4 months ago
Fast shipping and product is just what I ordered
Helpful Report
Posted 4 months ago
My floating plants arrived nearly completely dried out. All of the roots fell off immediately. 4/10 would not re-order
Helpful Report
Posted 4 months ago
I’m very pleased with the ease of purchasing and receiving healthy koi. Thank you.
Helpful Report
Posted 4 months ago
Ben and the team are awesome! Very attentive to customers needs
Helpful Report
Posted 4 months ago
Every time I order, product is delivered quickly and accurately. Only problem is shipping to the East coast takes longer. But that’s geography, not anything to do with PlayIt Koi.
Helpful Report
Posted 4 months ago
Play It Koi is rated 4.9 based on 3,182 reviews