Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,188 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products Excellent service Received items quickly.”

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Posted 2 years ago

“Always perfect service with Play it Koi; their fine products arrive super fast, and in perfect condition! Thank you!”

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Posted 2 years ago

“It was very easy to find the product that I needed, and check out was a breeze or splash !”

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Posted 2 years ago

“So happy I found this site. Great info, Unbeatable selection l, and actual person to person customer service!!”

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Posted 2 years ago

“Great site, easy to navigate, and has everything I need!”

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Posted 2 years ago

“This was one of the best transactions I have ever had.”

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Posted 2 years ago

“Love Play It Koi! Great selection, great prices, fast shipping and the unicorn of online store; Real life awesome customer service who is knowledgeable AND helpful!”

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Posted 2 years ago

“I've done several orders with Play Ot Koi and now it's my go-to for all my po d supplies. I started my pond about 2 years ago and the guy who helped me answered all pond newbie questions. He saved me some major headaches!”

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Posted 2 years ago

“I'm in Michigan and I just moved my Koi indoors for winter into an empty 150 gal stock tank. I ordered 6 frogbit and 5 hornwort from PlayItKoi to add to the tank. I received a ton of plants! Definitely more than 6 and 5. The order shipped and was delivered within 1-2 days. The plants were all green and vibrant. My indoor tank is now nicely furnished with plenty of greenery and hiding spots for a comfortable winter. This is now my go-to place for koi pond supplies and especially plants:)”

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Posted 2 years ago

“I ordered the annual maintenance kit for our pond filter. The product arrived quickly, was packaged well, and easy to install. I would definitely buy again.”

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Posted 2 years ago

“My husband loves his pond and I wanted to surprise him with some BIG upgrades for it. The team at playitkoi was so kind, patient, and helpful with all of my novice questions. I was really nervous going into this, but their expertise and care made this easier than I ever thought it could be. I can't recommend them highly enough!”

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Posted 2 years ago

“My plants arrived promptly as promised and was in excellent condition. Looks great in my pond and the fish love the new cover. I am excited to see them grow and flurish in the months to come. Thanks for being so great about helping me obtain the new addition that I was looking for to give my pond and fish a touch of nature!”

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Posted 2 years ago

“I feed my koi Ninjikawa koi food and you were the only one I found that carried it.”

Play It Koi 5 star review on 14th November 2022

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Posted 2 years ago

Look at the colors on that one! Beautiful! Thank you for sharing!

Posted 2 years ago

“Very positive and pleasant experience! Great communication with Ben. We were very impressed with how well you take care of your koi. Thank you!”

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Posted 2 years ago

“My order was perfect! I ordered bog plants for our bog filter and they arrived within 1-1/2 weeks and were perfectly packaged with care. Great service!”

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Posted 2 years ago

“We got 3 different types of plants sent to us across the country and can't be more pleased with what we received. The packaging was very well done and the shipping was quick. Can't wait to watch these plants grow.”

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Posted 2 years ago

“I have received sooo much advice and have purchased 90% of my pond supplies from Ben. We have built a relationship that I’m proud of. And he even returns my calls when he’s on Vacation! No That’s Service 🤣Thanks so very much Ben for Everything Koi 🐠”

Play It Koi 5 star review on 10th November 2022

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Posted 2 years ago

“Great customer service!! Excellent warranty. Buy with confidence.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Very knowledgeable of what I needed,received the exact replacement part. ordered Thursday early afternoon was told I would get it Saturday did not receive till Tuesday evening that's my only complaint.”

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Posted 2 years ago

Apologies Jeffrey about the 2-day delay on the delivery of your PondMax transformer. I double-checked your order and while I verified we did everything possible on our end to make Saturday delivery, it does appear the shipping gods just were not good to us this time around. ayye ;-) Anyhow, I credited your account an additional 100 Fin Points for the trouble here. I know that you recognize it is out of both of our spheres of control, but I'm sorry for the missed expectation nonetheless. Until the next time Jeffrey, we are wishing you the best! - Your PIK Favorites~

Posted 2 years ago

Play It Koi is rated 4.9 based on 3,188 reviews