Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,183 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy. Plants arrived in great condition! Can’t wait to get them into the pind”

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Posted 1 year ago

“It's was just what I ordered look great shipped timely ,just no instructions on how to grow them had to Google it ,they looked great”

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Posted 1 year ago

“Fast shipping, well packaged, great communication, great product.”

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Posted 1 year ago

“I found it easy to navigate through the website to find the products I needed for my koi. My order arrived quickly and well packed.”

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Posted 1 year ago

“Great experience. The items I ordered arrived in a timely matter. I suggest using this companies services.”

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Posted 1 year ago

“I received the plants I ordered today. They were very large and healthy - I am very pleased and surprised they arrived so soon after ordering. They arrived 9 days after placing the order.”

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Posted 1 year ago

“I ordered hyacinth. It took a week to 10 days to receive them. When they arrived they were completely dryers out. Of the dozen ordered I was only able to salvage 4.”

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Posted 1 year ago

“Didn't think I'd find the part I needed for my pond filter. Much to my surprise Play It Koi had it! Website was fairly easy to navigate and ordering was as well. Shipping was immediate, none of the normal 5-7 business days. My fish will be happy to get their filter back.”

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Posted 1 year ago

“FedEx fat fingered my delivery address on my recent order. The house it was delivered to held my plants hostage. Derek emailed me to find out what was going on. I offered to perform a no-knock raid, but Derek held the opinion he didn't want to see our creative rescue efforts blasted across national news, and therefore had a replacement order packaged up and sent. Derek understands homemade M-80s, flash bangs and military grade bottle rockets probably isn't the best solution to getting your pond plants back (although we were filling willing to exercise our military training to the fullest extent). Then orange jumpsuits offered at the county jail here do not belong anywhere near the color wheel of my skin tone. Order should be on the way today! Fast, corrective measures taken by PIK have made me a repeat customer! Thank you, Derrek!!”

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Posted 1 year ago

“I ordered a Hakko 80LH air pump from Play It Koi, and they promptly shipped it to me free of charge via FedEx. After using it for a week to aerate a seepage pit, I realized that I needed to add a manifold for the pump to regulate the air. I chose to order it from Play It Koi, since they were so prompt before. And they were prompt again. Great products and great service.”

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Posted 1 year ago

“My product was delivered super quick. The website was user friendly.”

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Posted 1 year ago

“These guys are great. Fast delivery and good deals. Now, if only they would sell koi pond viewing windows and kits..😉 so I can buy american products and not pay UK shipping 🙃 Thanks guys”

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Posted 1 year ago

“Play It Koi was very efficient in getting my order to my address. They came quickly. I ordered the floating islands . I have put one of them in my pond. This is not the fault of Play It Koi but the plants I have in the island do not cover the sides and does not look natural. I will try to find larger plats to add to it. I would like to order some plants from Play It Koi and see how they do. Thanks for a good experience. Chris”

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Posted 1 year ago

“Quick, efficient service. The UV light I ordered was well wrapped to survive shipping and was here a few days after I ordered it. I've been using this company for my Koi pond needs for about five years now and have never been disappointed.”

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Posted 1 year ago

“Look, I'm happy the plants I ordered made it to me somewhat quickly, but as I have explained a few times now, the lotus I ordered came in the mail broken. I have tried to grow lotus this way in my pond, but have not had much luck. Would you please consider sending me a new one that is intact? Thanks for the consideration.”

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Posted 1 year ago

“Plants arrived fine”

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Posted 1 year ago

“As always, the plants arrived quickly and were all alive, packaged very well, and ready to be planted! They're now in and around my tiny pond, ready to thrive. Thank you again!!”

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Posted 1 year ago

“wonderful. The best quality. Always ready to answer any question or advice.”

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Posted 1 year ago

“I am very new with ponds. I had a lot of questions and Derek was extremely helpful to me. Received my plants today and I am highly pleased. I will definitely be ordering more. I highly recommend this company! Very healthy plants, and excellent customer service.”

Play It Koi 5 star review on 10th June 2023

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Posted 1 year ago

“Excellent best price and fast shipping!”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,183 reviews