Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,148 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 17th November 2024

664

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this product and this company. I will order all my pond products here.”

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Posted 7 months ago

“All in order, but remind purchasers they need a special mounting flange to attach the device in place on savio leaf skimmer”

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Posted 7 months ago

“Great customer service”

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Posted 7 months ago

“Friendly, fast service. They called minutes after an online order about a suitable replacement for a discontinued item.”

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Posted 7 months ago

“So far so good”

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Posted 7 months ago

“I love the quick delivery of our products”

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Posted 7 months ago

“They did everything the right way!”

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Posted 7 months ago

“Service was great and prompt”

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Posted 7 months ago

“I did not know what center tube for pf 2400. .the one sent will not work. You say send it back in same box. No it is huge because also ordered was sponges. Now I have to pay to send back and you say I will also be charged the original free shipping. Not acceptable. Going to my credit card. I still need a center tube for it. Now you say I have to spend $160 for a lid assembly with tube...but pond max says that one comes with the same single looking tube I got with a lip on bottom and pieces sticking out.”

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Posted 7 months ago

“Plants arrived in great condition and good size too. It took about a week. I wouldn't hesitate to buy from PLAYITKOI again.”

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Posted 7 months ago

“Play it Koi has everything I need for my koi pond. Great site and will definitely be adding more to my pond.”

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Posted 7 months ago

“Purchase was easy, well priced and arrived promptly. Thank you”

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Posted 7 months ago

“Great knowledgeable people.”

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Posted 7 months ago

“The plants came in a timely manner and are very healthy.”

Play It Koi 5 star review on 12th April 2024

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Posted 7 months ago

“Delivered promptly as was promised. Easy install, up and running perfectly.”

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Posted 7 months ago

“A few of the plants in the photos are plants we had but the vast majority are the wonderful plants we just recieved from Playitkoi. So nicely packaged. Shippig was with fedex. Really nice. The pond has come to life and the koi seem happier now that we have plants in the pond. The pond is only 6 months old.”

Play It Koi 5 star review on 11th April 2024

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Posted 7 months ago

“Great service and fast shipping!”

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Posted 7 months ago

“Fast delivery and new transformer worked great!”

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Posted 7 months ago

“Very happy with my purchase. I had a question about shipping and the play it koi team was very professional and responded quickly. I will be ordering supplies from here again!”

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Posted 7 months ago

“none of these items have as yet been delivered - I have only received the lillies (which were supposed to be delayed) not having these items has prevented me from planting the lillies. the lillies are now pretty much dead so i would like my money back for the whole order . this has been a waste of time and money. i have not been able to achieve what i needed to.”

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Posted 7 months ago

Play It Koi is rated 4.9 based on 3,148 reviews