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Play It Koi Reviews

4.9 Rating 3,182 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,182 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
681
Anonymous
Anonymous  // 01/01/2019
Bare roots looked really good and are doing great.
Helpful Report
Posted 8 months ago
Received my water hyacinths in excellent shape. I have bought them from other providers before that looked nothing like these plants. I will buy again from Play It Koi.
Helpful Report
Posted 8 months ago
Play it koi did fine. Derek was able to find a rebuild kit for a Uvinex system . Saving me 70% of the cost.
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Posted 8 months ago
Arrived quickly and WELL packed. Very healthy looking plants!
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Posted 8 months ago
Arrived in great shape happy so far
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Posted 8 months ago
The plants that I received were very healthy. They arrived at my home with no issues. Very pleased. Thank you.
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Posted 8 months ago
Products are being delivered in a timely manner. I’m happy with service/product so far.
Helpful Report
Posted 8 months ago
Great customer experience… I had a ton of questions about keeping everything safe until I was ready to plant and where/how to plant when I was ready. Derek was so helpful and responsive… can’t wait until I need more stuff because I know where I’m placing my order.
Play It Koi 5 star review on 23rd April 2024
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Posted 8 months ago
Whenever I have problems with my pond, Play it Koi staff (Derek) is there to answer my questions. They are my saviors! I’ve ordered filters to skimmers to plants. All the plants have arrived healthy and in excellent condition. If you’re reading this, trust me when I say this is a gem of a company and one of the best companies I’ve ever worked with! You won’t be sorry! I am extremely satisfied!
Helpful Report
Posted 8 months ago
Absolutely perfect, as always! The plants arrived alive and fresh. I've gotten them in the pond and I'm ready to watch them grow for this next season!! Thank you again. :)
Helpful Report
Posted 8 months ago
The lotus tuber was broken into three pieces when it arrived. One piece is clearly viable. It might help to tpe them to the inside of box for shipping
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Posted 8 months ago
Excellent communication and very nice plants. We are having some cold days here - hoping it'll nit kill the plants.
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Posted 8 months ago
Simple, easy, quick shipping. Can't ask for anything more.
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Posted 8 months ago
It will be a little while before I will know if I’ve made a good purchase. The Magnificent 15 Lotus was a nice sized Lotus tuber. The other two were definitely on the small side for sure. I will have to see what grows. I potted them up right away. Do you have any kind of guarantee for them to grow??? I should have made photos before I planted.
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Posted 8 months ago
good product, fast delivery
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Posted 8 months ago
Easy to order and product shipped quickly and efficiently even though was a “small “ order
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Posted 8 months ago
Awesome job! Love my pond kit!! I set it up easily, shipping was quick,plants I’m very satisfied with and customer service A+++!! Will do business with again.
Play It Koi 5 star review on 21st April 2024
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Posted 8 months ago
Great product. Fast shipping. Lotus tubers look so healthy and I can’t wait to get them planted. Loved the added instruction sheet included on care and planting. Would order again
Helpful Report
Posted 8 months ago
Yes! It has gone very well! The plants arrived very quickly and were packaged well. Another satisfying purchase from Play It Koi☺️
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Posted 8 months ago
The plants I received were much larger than I expected and they are in great shape. I am ecstatic with my purchase. Can’t wait for it to warm up a tad to place in my pond. Currently holding them inside in fabric pond planters.
Helpful Report
Posted 8 months ago
Play It Koi is rated 4.9 based on 3,182 reviews