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Play It Koi Reviews

4.9 Rating 3,187 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,187 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
681
Anonymous
Anonymous  // 01/01/2019
so far, very well. However, I do have questions about operation of Aqua Forte sieves. please have someone contact me.
Helpful Report
Posted 1 year ago
Delivery time was great but it seems I only needed the diaphragm and not the extras
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Posted 1 year ago
Glad the diaphram kit worked out for you Angela and solved your problem. Thanks so much for taking the time to share your feedback with us and we hope your experience with Play it Koi has gone swimmingly well. Hope we can continue to earn you business in the future for all of your pond supply needs.
Posted 1 year ago
Order came in a very timely manner and plants were excellent in quality. Originally disappointed the $10.00 off coupon was offered after the order was submitted. When contacted Play It Koi went back and honored the $10.00. I very much appreciated this and will be looking to do more business with you in the future.
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Posted 1 year ago
Thank you for your fast service. Products were exactly as expected.
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Posted 1 year ago
Absolutely Shilon! We truly appreciate your kind words and are so glad you enjoyed your experience with us. We look forward to serving you again in the near future.
Posted 1 year ago
Excellent! Everything was wet and ready to go! Will buy again for sure! Bought from another place last year and was disappointed in the quality and even got some snails that weren't part of my order! LOL!
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Posted 1 year ago
The plants delivered to my house perfectly ,no damage, I still waiting for another order coming again , so exciting
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Posted 1 year ago
Thank you so much, Danny, for your 5 star rating! I am thrilled to hear you are happy with Play It Koi. We look forward to having you as a returning customer!
Posted 1 year ago
We placed two orders. Both were here in record time, which we needed. The parts work perfectly for our pond filter. Thank you!!!!
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Posted 1 year ago
Thank you for your kind review, Beth! We truly appreciate your five-star rating of Play It Koi. We are so glad to hear that you received your orders in record time and that the parts worked perfectly for your pond filter. We sincerely thank you for being a loyal customer.
Posted 1 year ago
I want to say Thank you so much for the experience. I was not sure what I was ordering was right so I called. You looked up my order and I was ordering the wrong thing and you corrected it with no problem. Thank you again you are on my contact list to order my yearly filter kit and my other pond-related stuff
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Posted 1 year ago
Thanks so much, Catherine, for taking the time to give Play It Koi a 5-star rating and for sharing a video of your beautiful pond! We're so glad that you enjoyed your experience and that we were able to help you get the right products. We really appreciate your loyalty and we look forward to being your go-to source for all your pond-related supplies. Thank you for your continued support!
Posted 1 year ago
The blue moneywort I ordered was well received - plants were healthy, hydrated, cared for, and well packaged. I've added them around our pond and I look forward to seeing them take off!
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Posted 1 year ago
Thank you Cheryl for your 5-star rating of Play It Koi! I am so glad to hear that the blue moneywort was well received. I'm glad you've been able to add them around your pond. I look forward to seeing them take off too! Send us some pics once they get established.
Posted 1 year ago
Ben, Derek was very helpful throughout the planning, ordering, and shipping process. There was a mistake in shipping but he worked diligently to resolve the issue. In the end we were very please with the overall experience and look forward to doing business with you in the future. Thank you, Roger Burge (912)622-2331
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Posted 1 year ago
Play It Koi was extremely helpful in obtaining the correct system for our pond. Derek is very responsive to questions and requests. Looking forward to our new system arrival and installation, and I have no doubt they will happily assist if I questions.
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Posted 1 year ago
Thank you, Phil, for your 5-star rating of Play It Koi! We are glad you found us helpful in obtaining the correct system for your pond. We highly appreciate customers like you that take the time to share their experiences. It is great to know that others appreciate Derek as much as we do! If you have any questions, we will be here to help.
Posted 1 year ago
I really am very satisfied with the quality and health of my plants. I can't wait to order more!
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Posted 1 year ago
Thank you so much Meredith, for taking the time to leave us a 5 star rating! I'm so glad to hear that you're satisfied with the quality and health of your plants. We truly appreciate your loyalty and can't wait to have you order more too! ;-)
Posted 1 year ago
I had a great experience with Ben. He was incredibly responsive when I had missing parts for my UV. I will most certainly be buying from Play it Koi in the future. Thank you so much. Michael
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Posted 1 year ago
Thank you, Michael! We're so glad you had a great experience with Ben. We strive to make sure our customers are always satisfied and it sounds like we hit the mark with you. Thank you for your loyalty to Play It Koi and we look forward to continuing to serve you in the future!
Posted 1 year ago
great product and fast service
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Posted 1 year ago
Thank you, Elaine, for your 5 star rating of Play It Koi! We are ecstatic to hear that your experience with us was so positive. We are grateful to have you as a customer and look forward to continuing to provide you with quality products and fast service for all of your pond needs in the future.
Posted 1 year ago
They arrived in perfect condition. I put them in my pond and I’m keeping my fingers crossed. Thank you
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Posted 1 year ago
Thank you Laurie for the fin-riffic 5-star rating on your first purchase with Play It Koi! I'm thrilled to hear that you were happy with your Pickerel Rush and our service and appreciated you giving us a try. We hope we can continue to earn your business for all your pond supply needs and finned friends in the future. Cheers! -Ben & the PIK crew
Posted 1 year ago
Excellent response time. Plants mailed promptly, and received in great condition. Zones for plants would be helpful, but not a deal breaker. Thank you
Play It Koi 5 star review on 17th April 2023
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Posted 1 year ago
We are super appreciative of you taking the time to provide your valuable feedback as we strive to provide top-notch service. We understand your suggestion and will work on providing more information regarding the plant zones, to help make selection easier in the future. Thank you for your 5 star rating and the kind words, Leonard.
Posted 1 year ago
Quick and easy. Ordered air pump and good prices
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Posted 1 year ago
Just what we like to hear! Thank you Chuck!
Posted 1 year ago
The plant we ordered and has arrived. Thanks for the service.
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Posted 1 year ago
You are very welcome Nannette! Enjoy the Japanese Primrose!
Posted 1 year ago
Everything was great! ordering was easy and the products arrived quickly.
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Posted 1 year ago
As always Jeff, thank you for your continued loyalty and support of Play it Koi! We appreciate you taking the time to share your feedback with us and for being a loyal customer for the last several years! Till the next time, wishing you the best! -Ben & the PIK crew
Posted 1 year ago
Recommended highly. All transactions have been smooth, and items received have been well packed and in perfect condition, just as expected. I always come to Play It Koi first when I am buying supplies for my pond.
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Posted 1 year ago
Thank you so much for your 5 star rating, Lisa! I'm thrilled to know that all of your transactions with us have been smooth and thankful for your continued loyalty towards Play It Koi as your go-to for all of your pond supply needs. Thanks again for your kind words and the high endorsement!
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,187 reviews