Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,295 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 20th April 2025

Kimberly

Play It Koi 5 star review on 14th April 2025

Derwin

715

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order arrived timely and intact and is exactly what I ordered”

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Posted 7 months ago

“Delivery was fast and accurate!”

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Posted 7 months ago

“Wish you offered more stars! Customer service was epic! When in trouble, call Ben!!!! Ben went beyond any usual duty of helping us w/out even knowing who we were. He made extra trips to a secret place to obtain the correct parts for our custom pond pump. He walked my husband thru the steps of attempting to do his self-repair of pump.”

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Posted 7 months ago

“Fast shipping with good communication.”

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Posted 7 months ago

“Good size healthy plants , well package and arrived on time. Thanks”

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Posted 7 months ago

“Nice quick service!”

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Posted 7 months ago

“Everything arrived as described. Great source for all your koi related items”

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Posted 7 months ago

“Fast shipping and product is just what I ordered”

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Posted 7 months ago

“I’m very pleased with the ease of purchasing and receiving healthy koi. Thank you.”

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Posted 8 months ago

“Ben and the team are awesome! Very attentive to customers needs”

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Posted 8 months ago

“Every time I order, product is delivered quickly and accurately. Only problem is shipping to the East coast takes longer. But that’s geography, not anything to do with PlayIt Koi.”

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Posted 8 months ago

“Order was lost in shipping. I made a phone call and a new order was on the way. Thanks for your prompt response to the issue.”

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Posted 8 months ago

“I have been collecting Koi for many years. By far, this is the best place. They shpped the fish from Washingon state to Baltimore overnight. Very responsive to my questions and concerns. The koi are healthy and the best quality. The price is reasonable. They are very professional.”

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Posted 8 months ago

“As always everyone is helpful and friendly. Always happy to do business”

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Posted 8 months ago

“My plants were beautifully packaged and arrived in great shape and ready for life on the yard pond.”

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Posted 8 months ago

“Excellent service; plants arrived in excellent condition”

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Posted 8 months ago

“Fast service!”

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Posted 8 months ago

“Price and service are exemplary.”

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Posted 8 months ago

“I ordered replacement parts for my PondMax pond filter. The order was received in a timely fashion, and when I had some difficulties with assembly, Derek was very helpful in reassuring me and helping figure out a solution. I am very impressed with the quality of your service and will gladly order from Play it Koi again. Thank you!”

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Posted 8 months ago

“I received my plants in good condition and the have already quadrupled in size in 3 weeks. I'm so pleased.”

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Posted 8 months ago

Play It Koi is rated 4.9 based on 3,295 reviews