Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,278 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,278 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 14th April 2025

Derwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants arrived promptly and were in good condition. We look forward to watching the blooms appear.”

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Posted 8 months ago

“More communication. Like when they shipping and when posible arrive”

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Posted 8 months ago

“1 of 2 products went well.”

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Posted 8 months ago

“Good service over several purchases. Love they have PondMax products and parts, but wish they had parts for older model filters too.”

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Posted 9 months ago

“Great input very helpful”

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Posted 9 months ago

“two of three plants arrived looking great and seem to be adapting to our pond. the third (monkey flower) are large but arrived a bit raggedy (a lot of dead sections) and looking less well in the pond. it could well pick up in the next week or so. i'll keep you posted.”

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Posted 9 months ago

“Easy to order.”

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Posted 9 months ago

“I am a little shocked at how small the plants were. I guess for the price I expected bigger. However all arrived alive and well.”

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Posted 9 months ago

“Easy to order, shipped quickly, but some of the plants were a little "shaken up" during transport.”

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Posted 9 months ago

“Shipping was expensive and took a week however they did what they promised.”

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Posted 9 months ago

“I did not receive it yet . They fixed the problem, so no problem”

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Posted 10 months ago

“Very quick order turn around. Well packaged plants, arrived healthy. I appreciate the variety of plants available. Only disappointing issue was the size of plants was smaller than a local garden center selection and averaged around $2 more in expense per plant. I had expected larger plants for the price, but can't say that was actually indicated in the descriptions.”

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Posted 10 months ago

“Very quick shipping - important if your fish are in need of help. Prices have gone up a bit, but still very good.”

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Posted 11 months ago

“SHIPPING COSTS are eyewatering, lotus separate for some reason. The lotus (one order) arrived late, but seems to be fine. In the pond now along with Water Clover...nice sized wad Hornwort...nice sized wad Other ornamental pond plant? ... nice size on this too Thank you...I am curious...seems like I recieved plants from different locations? Lotus hung up in Washington DC and I thought you were in Washington State? Other plants from Eugene?”

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Posted 11 months ago

“Very happy with the plants I received today! Not so happy that the soil I ordered to plant them in is still back East somewhere! Had I known it was coming all the way from Baltimore and wouldn't be delivered with the plants, I would have shopped for those supplies elsewhere (more locally). Also, I thought I had accumulated fin points last year, but couldn't figure how to use them when placing this order. Not sure they are all that helpful.”

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Posted 11 months ago

“The lotus tuber was broken into three pieces when it arrived. One piece is clearly viable. It might help to tpe them to the inside of box for shipping”

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Posted 11 months ago

“It will be a little while before I will know if I’ve made a good purchase. The Magnificent 15 Lotus was a nice sized Lotus tuber. The other two were definitely on the small side for sure. I will have to see what grows. I potted them up right away. Do you have any kind of guarantee for them to grow??? I should have made photos before I planted.”

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Posted 11 months ago

“All in order, but remind purchasers they need a special mounting flange to attach the device in place on savio leaf skimmer”

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Posted 11 months ago

“So far so good”

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Posted 11 months ago

“This was my first purchase of online plants for my pond. I was pleased by the condition of the plants and they arrived in a very timely manner. However potting them was another story! I had only used floating plants such as water hyacinths last year so no potting was necessary. Apparently I didn't add enough gravel to the top of the pot b/c when I placed it in the pond a bunch of soil started to flow out of the pot and into my immaculately clean pond. Needless to say I was not happy, but it was probably my own fault. I think it would be helpful for 1st time "potters" like mysef to have a bit more clear instructions and amounts posted on the bag of soil. Luckily most of the debris settled down to the bottom after a few days and the pond has cleared up a bit. That would have been good information to have. I also have no idea why there is a drawstring on the potting "bag"????It's not mentioned anywhere that I can find........”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,278 reviews