Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,187 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived quickly and was exactly what I was looking for. Great value for the product you get. I would definitely purchase again. Now just need to finish the landscaping.”

Play It Koi 5 star review on 26th May 2023

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Posted 1 year ago

“Net works great and shipping was super fast to Texas!”

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Posted 1 year ago

“Received order in timely fashion. Love the size”

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Posted 1 year ago

“YOU rock it on every order! Thanks so much”

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Posted 1 year ago

“I got my water plants yesterday and they looked like I had just gone to the store and bought them fresh. I should have bought more.”

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Posted 1 year ago

“My order of PondMax annual maintenance kit was delivered promptly as per the estimate, shipped in the original factory packaging, and was exactly what I had ordered.”

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Posted 1 year ago

“We recently purchased the aquasueve 2 from you guys. I had a small problem with the setup after getting it installed. I called and left a message and Derek returned my call very shortly thereafter. He was very knowledgeable, courteous, and patient as he took time to explain to me how the system works. We will def use Play It Koi for any future related needs. Thanks again!”

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Posted 1 year ago

“I'm very disappointed with my recent experience. I ordered the frogbit on Wednesday, May 10th, to be delivered to Eugene, OR. By a week later, they had not shipped yet so I sent an email asking when they would be sent out. I never got a response but I saw on my account that they shipped it the next day, Thursday, May 18th by FedEx 2nd day. It seemed like they had forgotten about my order until I reminded them. I was surprised they shipped my order of live plants on a Thursday since the website clearly states that plants are only shipped Mon - Wed. My office is not open on Saturdays so the package was not delivered until Monday, May 22. I opened the package immediately and the frogbit were all yellowing or brown. The plant tissue was slimy and all the roots had broken off from decay. I'm not sure what state they were in when you shipped them but they were no longer healthy or viable by the time they arrived (see attached photos). When I requested a refund, I was informed they would not refund me the price of the shipping. It seems to me, I should not have to pay shipping on a damaged product that died in transit because the PIK shipping department broke with their own policy. This is the second time in a row that I have been disappointed with PIK service. I get the feeling they have expanded their company and they no longer provide the level of care or service they used to.”

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Posted 1 year ago

“I ordered 2 types of floating pond plants. Both arrived in great condition and I was very satisfied with the quality and the care given to make sure the plants were still damp when delivered.”

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Posted 1 year ago

“My order was filled promptly. My koi are growing and beautiful.”

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Posted 1 year ago

“The shipment of pond liner was very neatly packaged and arrived quickly, and I live a long, long way away. Thanks!”

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Posted 1 year ago

“This was a very easy transaction. Would buy from again”

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Posted 1 year ago

“Thanks so much Ben for getting back to your place so quickly the other day. The pond has been treated and will be treated the second time in a few days. The new fish was reclusive for the first few days but has adapted and is active. Thanks again for rearranging your schedule and the information you gave on the parasite issue and treatment. Always a pleasure Ben Tom Mangold”

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Posted 1 year ago

“So far play it koi has been upfront about there abilities and my needs to help me create a true koi pond in the desert. I have a ways to go yet. But am looking forward in doing more business with PLAY IT KOI.”

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Posted 1 year ago

“Order was processed the very next day and shipped immediately.”

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Posted 1 year ago

“Great service and fast delivery! Better than I ever expected. Thank you”

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Posted 1 year ago

“Derick was great Everything was just as advertised. Thanks”

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Posted 1 year ago

“Selection of products is excellent. Their prices are competitive.”

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Posted 1 year ago

“Play It Koi has everything I need, every time I need it!”

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Posted 1 year ago

“Always fast and dependable, have supplies that others don’t carry👍🏻”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,187 reviews