Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,148 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 17th November 2024

664

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants arrived quickly and i planted them quickly and after 6 days they continue to thrive”

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Posted 7 months ago

“This was my first purchase with Play It Koi. I had done a lot of research with various providers and Play it Koi came out the best so I gave them a try. I am exceedingly pleased. I had several types of farm pond plants to order ( Pickerel Rush, Blue Iris, FrogBit, Arrowroot, etc...). There was good info on the website which helped me to order accurately. Prices and shipping ( free over $100) were very reasonable. The order got here in two days from placing it and ALL of the plants were in great condition - healthy and ready for planting. THANK YOU! WILL DEFINITELY BE A REPEAT CUSTOMER.”

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Posted 7 months ago

“The plants arrived well packed and look to be very vigorous. Shipping may have been a bit early or our growing zone, time will tell.”

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Posted 7 months ago

“Beautiful plants with kits of green and roots. Arrived very quickly and were very generous with their plant count. My order was missing 3 papyrus plants as 3 different plants were erroneously sent but a quick email took care of that and plants were shipped asap. On top of that I got to keep the other plants sent. Fantastic customer service. All my plants will come from here from now on.”

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Posted 7 months ago

“yet again more great plants, my only complaint is that year on year the points expire days before the next yearly order so I do order some plants but not as many as I would normaly”

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Posted 7 months ago

Dear Stefi, Thank you so much for the kind review. We greatly appreciate your support & Feedback. It brings us immense joy to hear that you found our plants to be of exceptional quality once again. Your feedback is super valuable to us, and we will definitely take it into consideration for future improvements. We understand your concern regarding the expiry of points. That said, I did want to make sure you knew that your points never expire as long as you make any purchase every 6 mos. So, maybe we can earn your business for more than just the yearly plants and then you won't have to worry about the points expiring. Thank you again for your glowing review, great feedback, and for being a valuable customer! Warm regards, - Your Finned Friends over here at Play It Koi

Posted 7 months ago

“Great service as usual from the Play it Koi team! Plants ordered on numerous orders and all growing great.”

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Posted 7 months ago

“The koi food ultra balance wheat -germ is excellent. Excellent seller. Thank you Roger”

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Posted 7 months ago

“My plants got shipped as promised, they arrived well packaged, the plants itself looked great and healthy All in all I'm very happy with my purchase.”

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Posted 7 months ago

“Everything was as promised, thank you will order from again”

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Posted 7 months ago

“Purchase and shipping was seamless and great”

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Posted 7 months ago

“USPS took awhile to get the package to my destination, but that shouldn't reflect on Play It Koi. All arrived in perfect shape. Always enjoy dealing with Derek and this company.”

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Posted 7 months ago

“Could not find this part ANYWHERE! Thank you so much...we will deFINitely be back for more!”

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Posted 7 months ago

Thank you so much, Nita, for your FIN-Tabulous Review! We truly appreciate your support and loved reading your punny review. Hope you have a magni-FISH-ent day! - your PIK friends

Posted 7 months ago

“My package was delivered timely and the product is what I expected. I'm glad PlayitKoi carries Pondmax products. Great experience!”

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Posted 7 months ago

“Great price and fast shipping.”

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Posted 7 months ago

“My Savio UV light was left out all winter and that proved fatal for the bulb and light unit. Play It Koi had the best price and shipped quickly. We are fully protected again. Thank you Play It Koi!”

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Posted 7 months ago

“Great plants and fast delivery.everything arrived perfect.”

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Posted 7 months ago

“Shipping was very quick. I ordered online and it arrived the next day.”

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Posted 7 months ago

“Very satisfying”

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Posted 7 months ago

“This was my first purchase of online plants for my pond. I was pleased by the condition of the plants and they arrived in a very timely manner. However potting them was another story! I had only used floating plants such as water hyacinths last year so no potting was necessary. Apparently I didn't add enough gravel to the top of the pot b/c when I placed it in the pond a bunch of soil started to flow out of the pot and into my immaculately clean pond. Needless to say I was not happy, but it was probably my own fault. I think it would be helpful for 1st time "potters" like mysef to have a bit more clear instructions and amounts posted on the bag of soil. Luckily most of the debris settled down to the bottom after a few days and the pond has cleared up a bit. That would have been good information to have. I also have no idea why there is a drawstring on the potting "bag"????It's not mentioned anywhere that I can find........”

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Posted 7 months ago

“Happy with the hornwort order.”

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Posted 7 months ago

Play It Koi is rated 4.9 based on 3,148 reviews