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Play It Koi Reviews

4.9 Rating 3,187 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,187 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
681
Anonymous
Anonymous  // 01/01/2019
Good service, nice people
Helpful Report
Posted 1 year ago
I got the item at a great price, and it was shipped out right away. I'll buy from Play It Koi again in the future.
Helpful Report
Posted 1 year ago
They promptly shipped my plants and they were very responsive when I called to ask a question. The plants looked great as well. I definitely recommend these guys!
Helpful Report
Posted 1 year ago
You did great. Products looked great, healthy and unblemished
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Posted 1 year ago
arrived alive and looked great.
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Posted 1 year ago
Play It Koi provided me with fantastic service. I needed lights for my UV system and was not sure what to buy as my system is very old. They quickly determined the correct bulbs and I receive them in just a couple of days. I will definitely be using them again.
Helpful Report
Posted 1 year ago
Play It Koi provided me with fantastic service. I needed lights for my UV system and was not sure what to buy as my system is very old. They quickly determined the correct bulbs and I receive them in just a couple of days. I will definitely be using them again.
Helpful Report
Posted 1 year ago
Always pleased with the quality of the water hyacinths
Helpful Report
Posted 1 year ago
Package was delivered within the time frame given. (7 days) The plants were packaged tightly, wrapped up in paper and plastic wrap and the in a box. When I got the box I thought there was no way 15 hyacinths plus 3 marsh marigolds were going to fit in that tiny little box.. but they all fit and we’re packaged well, none of the plants had any damage. They were not freshly wet but we’re not dried out either. This was the first time I have ordered water plants online so I was concerned about the condition they would be in if they were shipped, and if they would still be wet, but it all was great. The plants themselves are a little tiny bit smaller than ones I would normally purchased at my local nursery, but this is not a big deal, I imagine if they were any bigger they would be hard to ship. And the price was reasonable. The nursery near me no longer stocks water plants so I will be buying from This company again next year, I was satisfied. I did not like the minimum purchase rule.
Play It Koi 5 star review on 20th May 2023
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Posted 1 year ago
Excellent customer service and support. Our shipment arrived as promised.
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Posted 1 year ago
I just received the 50 Hyacinths, and they are large and gorgeous right out of the box. Looks like they have been in my pond for months
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Posted 1 year ago
Plants arrived in perfect condition! Will be ordering more!
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Posted 1 year ago
Great service, love the product
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Posted 1 year ago
Super proud that I took my filter apart and did the annual service on it - all went back together perfectly!! Rest assured you will be my go to for future supplies.
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Posted 1 year ago
Ordered a UV light for our pond. Arrived as scheduled and fixed the problem. You never know how well these lights work until it stops working.
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Posted 1 year ago
Great service. Plants arrived happy and healthy. We’ll use Play It Koi again for our lake needs.
Helpful Report
Posted 1 year ago
Great healthy plants and expertly packaged, everything was healthy and moist. Will definitely order from you again, I would highly recommend this shop! Extremely happy!
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Posted 1 year ago
Had what I needed. It was shipped in a timely manner. Easy to use the web site.
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Posted 1 year ago
Everything went smooth. Great customer service.
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Posted 1 year ago
Fast shipping,will do business again , thanks
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,187 reviews