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Play It Koi Reviews

4.9 Rating 3,148 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,148 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Excellent product for koi treatment. Fast shipping.
Helpful Report
Posted 6 months ago
Was glad to be able to find the UV light needed for my koi pond filter
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Posted 6 months ago
Items arrived quickly.
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Posted 6 months ago
Fast shipping, healthy plants, I’m happy!
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Posted 6 months ago
They are so incredibly knowledgable, helpful and friendly. Add that to the great selection and competetive pricing and I have no need to shop anywhere else.
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Posted 6 months ago
The service was excellent. I have my lotus in their pots in my fish pond. Everything arrived as promised Thank you
Helpful Report
Posted 6 months ago
Great service
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Posted 6 months ago
I ordered a UV clarifying light. Arrived in 4 days. You can’t beat service like that. Competitive price, great selection. No need to shop anywhere else.
Helpful Report
Posted 6 months ago
Quick shipping; items came in good condition, properly packed.
Helpful Report
Posted 6 months ago
Bare roots looked really good and are doing great.
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Posted 6 months ago
Received my water hyacinths in excellent shape. I have bought them from other providers before that looked nothing like these plants. I will buy again from Play It Koi.
Helpful Report
Posted 6 months ago
Play it koi did fine. Derek was able to find a rebuild kit for a Uvinex system . Saving me 70% of the cost.
Helpful Report
Posted 6 months ago
Arrived quickly and WELL packed. Very healthy looking plants!
Helpful Report
Posted 6 months ago
Arrived in great shape happy so far
Helpful Report
Posted 6 months ago
The plants that I received were very healthy. They arrived at my home with no issues. Very pleased. Thank you.
Helpful Report
Posted 6 months ago
Products are being delivered in a timely manner. I’m happy with service/product so far.
Helpful Report
Posted 6 months ago
Great customer experience… I had a ton of questions about keeping everything safe until I was ready to plant and where/how to plant when I was ready. Derek was so helpful and responsive… can’t wait until I need more stuff because I know where I’m placing my order.
Play It Koi 5 star review on 23rd April 2024
Helpful Report
Posted 6 months ago
Whenever I have problems with my pond, Play it Koi staff (Derek) is there to answer my questions. They are my saviors! I’ve ordered filters to skimmers to plants. All the plants have arrived healthy and in excellent condition. If you’re reading this, trust me when I say this is a gem of a company and one of the best companies I’ve ever worked with! You won’t be sorry! I am extremely satisfied!
Helpful Report
Posted 6 months ago
Absolutely perfect, as always! The plants arrived alive and fresh. I've gotten them in the pond and I'm ready to watch them grow for this next season!! Thank you again. :)
Helpful Report
Posted 6 months ago
The lotus tuber was broken into three pieces when it arrived. One piece is clearly viable. It might help to tpe them to the inside of box for shipping
Helpful Report
Posted 6 months ago
Play It Koi is rated 4.9 based on 3,148 reviews