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Play It Koi Reviews

4.9 Rating 3,148 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,148 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Everything arrived on time and in good shape.
Helpful Report
Posted 6 months ago
Very small tuber. I was very disappointed in the size. I don't think it would flower for sometime.
Helpful Report
Posted 6 months ago
The giant Papyrus, Cyperus percamenthus, were in ecellent condition on arrival with good root systems - they are now in the bank of my garden pond. - throughout the summer they will spread.
Helpful Report
Posted 6 months ago
Very happy with the plants I received today! Not so happy that the soil I ordered to plant them in is still back East somewhere! Had I known it was coming all the way from Baltimore and wouldn't be delivered with the plants, I would have shopped for those supplies elsewhere (more locally). Also, I thought I had accumulated fin points last year, but couldn't figure how to use them when placing this order. Not sure they are all that helpful.
Helpful Report
Posted 6 months ago
I am pleased with the item I ordered, thus far. I ordered a Lotus plant, and the tuber (root) arrived well packaged and moist. I look forward to what it produces.
Helpful Report
Posted 6 months ago
The plants arrived very quickly and healthy
Helpful Report
Posted 6 months ago
Ordered plants (Frogbit, Blue Cloud Water Lettuce, and Fairy Moss). Also a floating plant holder to protect the two small plants species from hungry Koi. Plants were very carefully wrapped and packaged so that they arrived healthy and ready to go in our pond. Very pleased with everything!
Helpful Report
Posted 6 months ago
I received my order quickly and in good condition.
Helpful Report
Posted 6 months ago
We ordered an annual service kit for a Pond Max PF 3600 pressurized filter. It arrived in good time and it was installed earlier this week. Excellent quality.
Helpful Report
Posted 6 months ago
Happy with the plants
Helpful Report
Posted 6 months ago
We have a heated greenhouse, so ordered a bare root Lotus and some additional water plants for our ponds. The plants were shipped two days after the order, and arrived in excellent condition. The Lotus root is about a foot long with multiple leaves and shoots. The other water plants have good well-developed root systems, and also looked very healthy. They are now planted in water in the greenhouse, waiting for things to warm up. We are hoping for blooms this summer given the size of the lotus. Ordering process on the website was very easy.
Helpful Report
Posted 6 months ago
Everything went swimmingly
Helpful Report
Posted 6 months ago
I bought lettuce, Lilly, poppies, and hyacinths,everything was received quickly and looked good. Just put them in my koi pond can't wait to see them grow.
Helpful Report
Posted 6 months ago
This purchase was great!!!! Will buy more often thank you
Helpful Report
Posted 6 months ago
Excellent service, our Koi app you!
Helpful Report
Posted 6 months ago
Great job. Thanks!
Helpful Report
Posted 6 months ago
Playitkoi did it again. All my items that I ordered will delivered to me in a timely manner. I will definitely use business establishment again. Thanks again
Play It Koi 5 star review on 26th April 2024
Helpful Report
Posted 6 months ago
Always a pleasure to do business with. Fast and speedy response, haven't ever had any problems with customer service. I would highly recomend Play it Koi to anyone.
Helpful Report
Posted 6 months ago
Was very happy with the lotus tubers that I purchased thinking of buying more
Helpful Report
Posted 6 months ago
I purchased the Periha Drop-in Submersible UV-C Sterilizers × 1 40W - Periha Submersible UV Clarifier for my pond. I placed it near the filter area that is close to waterfall and covered the filter box so the light wouldn't affect birds, fish, toads, etc. After just a few hours found a dead toad. Moved it to skimmer box and again covered box. Within a few hours one dead fish and several more dead toads. Requested a refund as this unit was literally in my pond less than 1 day and was told by management they have a no refund policy on a "used" product. I also ordered hyacinths and water lettuce. Neither are looking well and I will have to replace. This is my first and last purchase with this company.
Helpful Report
Posted 6 months ago
Play It Koi is rated 4.9 based on 3,148 reviews