Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,188 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For now ill leave a somewhat neutral review. I placed an order for some pvc fittings and only received half of my order, i then left an email asking whats going on with the 2nd half. Still havent gotten a reply. I never received anything stating some of what i ordered was on back order.i received my package expecting it all to be there, i started my project and noticed i was missing half my order. Shipping was fast but no communication on anything.”

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Posted 1 year ago

“The plants and containers arrived very well packaged with notice of when they will and when they did arrive. I am very happy with the health of the plants and the way they arrived”

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Posted 1 year ago

Thank you for the 5 star rating, Mark! I really appreciate your kind words. I'm pleased to know that the plants and containers arrived safely, and that you were happy with the health of the plants upon arrival. All the best!

Posted 1 year ago

“Your shipping is okay but your return process is terrible.”

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Posted 1 year ago

“Quick and easy ordering, website is easy to navigate. Great customer service and support. Owner is available for consultation. Literally ordered on Wednesday and received on Friday, free delivery! Amazing!”

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Posted 1 year ago

Thank you Shirley for your loyal patronage and for your 5 star rating of Play It Koi! We really appreciate your kind words and are so glad to hear that you had such a pleasant experience with our quick and easy ordering process and our great customer service and support. We strive to provide the best experience possible, and we're delighted to hear that your order arrived so quickly- and with free delivery!

Posted 1 year ago

“Play it Koi is the first and last place for ALL my Koi pond needs. Ben and his team are fantastic! Don’t see it, need it? Ben will get it for you.”

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Posted 1 year ago

Thank you so much, Maria! We really appreciate your loyalty to Play It Koi, and that you see it as the first and last place for all your pond needs. We look forward to carrying on providing fantastic service for you.

Posted 1 year ago

“I ordered Tri-cide Neo for a rooster with a terrible case of bumblefoot. This is a trusted product that is not so easy to find, very effective; and, was shipped promptly by Play it Koi. The ship time was important so I’m very pleased that I was able to obtain it in a timely manner.”

Play It Koi 5 star review on 30th January 2023

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Posted 1 year ago

“I couldn't find this part locally, and I had it shipped to my door in less than a week”

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Posted 1 year ago

“Great seller. This transaction is fast and smooth, and I will recommend PLAYITKOI to all fish lover. Proform-C is one of the best treatment for koi and goldfish. Receive this product with great satisfaction. Thank you Ben for your courtesy.”

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Posted 1 year ago

“This is my second purchase of this pond cleaner. After using it the first time, the water in my koi pond became clear within just a few hours of application. I couldn't be happier and have recommended it to my pond contractor. I've tried other products that were not effective at all, so I have become a believer in this one and now it is the only one I will purchase. The results are truly amazing. My order also arrived more quickly than I expected.”

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Posted 1 year ago

Thank you so much, Sue, for the 5 star rating of Play It Koi! I'm so glad to hear that our pond cleaner was able to help get your koi pond so clear within only a few hours! It's fantastic that you've had such positive results, and it makes me happy to know that you have recommended it to your pond contractor and have become a believer of this product! Thank you again for your kind words and your continued support of Play It Koi.

Posted 1 year ago

“Product works great recommend clear max”

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Posted 1 year ago

“I was very pleased with the website setup, which made the liner I needed easy to find. The shipping was fast as well. It took a little longer to install the new liner due to 45-degree angles in my KOI pond. But it turned out nice (after leaving the liner laying in the sun for a few hours to soften it up.”

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Posted 1 year ago

“I am very impressed with the communications, customer service and prompt shipping displayed by Play It Koi. It has been a pleasure doing business with them. They truly appreciate your business. Thank you”

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Posted 1 year ago

“I was very surprised at how quick they arrived and how well packed. I can’t wait to see they grow in my inside Koi pond”

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Posted 1 year ago

“Plants arrive in great condition and quickly!”

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Posted 1 year ago

“The plants arrived quickly in very nice shape.”

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Posted 1 year ago

“Good pricing, a nice selection, and quick shipping. Everything has arrived safely and all as advertised. Will order again....”

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Posted 1 year ago

“Quality plants and great prices. Very happy repeat customer on my part!”

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Posted 1 year ago

“Very fast shipping on the pond maintenance products. Will have to update on the quality once I have used them for a bit. The plants arrived in amazing condition. I appreciate that they were packaged in wet paper and tied into a plastic bag. Arrived fresh and as described.”

Play It Koi 5 star review on 20th January 2023

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Posted 1 year ago

“Thanks! Plants came in excellent condition.”

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Posted 1 year ago

“great price”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,188 reviews