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Play It Koi Reviews

4.9 Rating 3,149 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,149 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

The part came in a reasonable time, it was easy to replace.
Helpful Report
Posted 11 months ago
Quick shipping
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Posted 11 months ago
Received Part of order, 2 pond products. Still waiting for the filters. Says they were shipped, not saying when i will get them when checking tracking. But glad you have the products .
Helpful Report
Posted 1 year ago
Our order arrived in a timely manner, and was in perfect condition! Thank you!
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Posted 1 year ago
I had trouble with my CC not processing correctly and customer service was AMAZING
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Posted 1 year ago
Fast easy look up . Site very easy to use. I chose payments. Received my item also fast. Nice letter from business thanking me. Great personal service. I'll be buying again.
Helpful Report
Posted 1 year ago
Have not used yet. Need fountain man to put these in for me. Even though they were back ordered the company was excellent at communicating with me the progress of shipment I am putting delivery on time even though it was delayed for back order
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Posted 1 year ago
Derek was amazing- helped me where several other companies would not / could not help me. Thank you so much!!
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Posted 1 year ago
I would like to say that shopping with PlayItKoi is a wonderful transaction! Shopping on their site is easy, comparing products is easy, and the checkout goes flawlessly. I ordered my Nijikawa Four Seasons food on the 8th, it was shipped on the 9th and sitting at my door on the 11th! My koi never had to skip a beat. Great Service-Great Product! Thank you :) Happy Customer
Helpful Report
Posted 1 year ago
Arrived on time and both packages were in perfect shape! Great business to work with!!!
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Posted 1 year ago
Play It Koi were so helpful! I was able to email them and they answered my questions quickly. Their products are top of the line. Play it Koi is my “go to”
Helpful Report
Posted 1 year ago
On time delivery and good price,
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Posted 1 year ago
Very happy with my purchase. Will definitely use you guys again in the future.
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Posted 1 year ago
well we haven't completed the return/exchange yet but your communication is EXCELLENT
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Posted 1 year ago
Always happy with prices, availability and quick delivery of koi food. I will continue to purchase from Play it Koi
Helpful Report
Posted 1 year ago
Arrived alive and looked great.
Helpful Report
Posted 1 year ago
Great experience, help design filtration systems
Helpful Report
Posted 1 year ago
I cleaned out my old (30+ yrs) pond with the original liner and it started to leak so we needed a new one, after a lot of research I settled upon this one, which was the toughest and most reasonably priced. The liner was shipped once it was made in the time frame they quoted when purchased. The new liner went in smoothly as it wasn't hard to move it around. It is a tough material yet light and flexible, I bought the 30 mil ultra with UV protection. I am happy with the results. The pond is all cut back getting ready for winter so it's not pretty right now and it has a leaf over it for the winter. But it is holding water and the fish are happy and it will look better in the fall. Thank you for the great product! Dave
Play It Koi 5 star review on 24th October 2023 Play It Koi 5 star review on 24th October 2023 Play It Koi 5 star review on 24th October 2023 Play It Koi 5 star review on 24th October 2023
Helpful Report
Posted 1 year ago
Exactly the product we needed. Quick shipping. Thank you.
Play It Koi 5 star review on 24th October 2023
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Posted 1 year ago
Excellent service.
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,149 reviews