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Play It Koi Reviews

4.9 Rating 3,182 Reviews
A
Happiness Grade
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast

A

Customer Service - Good

98.78%
Industry Average
But the service that made me loyal was when my skimmer pump needed replacing after my pond had an unexpected drain.
posted 1 week ago - David
Quick and easy, fair pricing, friendly customer service.
posted 1 week ago - Anonymous
Ivan and Kristen were AMAZING! Thank you so much for your help selecting my new filter media. I'm so happy I reached out and will be a customer for life! This type of customer service is really hard to come by especially online. THANK YOU!
posted 1 week ago - Dudley
Prices are pretty good. Customer service is very responsive. A great advantage is that they don't charge sales tax for California residents. Only to small gripes: 1. Shipping could be faster. Usually takes at least a week. (I guess I'm spoiled by Amazon.). 2. Rewards program is nice, but I was not able to apply all of my accumulated points towards a single purchase
posted 1 week ago - Anonymous
Good service
posted 4 weeks ago - Richard
So good attention,service is very good and I have wander fully experience.
posted 1 month ago - Antonio
Customer service is excellent. Factored in measurements of pond and gave me multiple options for pumps. Also steered me in the right direction regarding size of piping for wetland filter and water fall. Products arrived quicly. Thank you.
posted 1 month ago - Scott
You saved me a lot of money by not charging for shipping! And it was here in basically a day! Amazing service and attention to detail thank you so much!
posted 1 month ago - Debby
Excellent customer service! I was given the guidance I needed to purchase the correct replacement part and complete my yearly preventive maintenance service.
posted 1 month ago - Cynthia
10/10!!! Amazing - will be coming back for all of my fish needs! Best customer service in the biz :)
posted 2 months ago - Kristen