Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants arrived very quickly and were in excellent condition. I planted them the same day and they are looking very happy. They were really a nice size and healthy. I will definitely order again from this company!”

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Posted 1 year ago

“Great! One of the few vendors I found that had the specific brand of valve I needed. Fast and affordable!”

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Posted 1 year ago

“High quality koi food. All expectations meet”

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Posted 1 year ago

“Great, the products, (plants) I received were in good shape aethiopica calla lily, my first time with plant would have liked some guidance and instruction on care”

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Posted 1 year ago

“Air machine arrived quickly. Quality looks good. Have not set it up yet. Praying that it performs as good as it looks.”

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Posted 1 year ago

“Great selection, great service, and fast shipping. Will definitely order again.”

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Posted 1 year ago

“Very good and cheap.”

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Posted 1 year ago

“Ordered some pond plants and they arrived on time and in good shape and are doing great. Thanks!”

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Posted 1 year ago

“I ordered aquatic plants from Play it Koi. Fedex delivered on a scorching 100 degree summer day and I thought "Oh No, they'll be baked ion that box..." But surprisingly, everything was in excellent condition. Everything was well wrapped, hydrated and packaged. I'll definitely be ordering more from them”

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Posted 1 year ago

“Everything went well. Item was in stock, priced well, shipped quickly, and arrived in perfect condition.”

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Posted 1 year ago

“the shipment ended up at the wrong address and there was a one week delay as a result. I understand that mistakes happen but feel there should be some kind of discount as a result of your error. I had to reach out several times to find out what happened and feel I should have been contacted prior to after the fact.”

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Posted 1 year ago

“I bought some hyacinth floating plants and they arrived a day sooner than expected. The packing was excellent and the product was healthy and much bigger than expected. I'll order from them again!”

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Posted 1 year ago

“Great! Very fast arrival, packaged very well. Plants healthy and in great shape and in a generous size with leaves for “bare root”. Very happy with purchase!”

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Posted 1 year ago

“Compared to some of the other online vendors, this order was as smooth as silk. You name it, I’ve dealt with it. Damaged items from improper packing, delayed shipments due to poor process management, taking my money when inventory isn’t it stock, etc etc. play it koi is legit and have earned my future business.”

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Posted 1 year ago

“Outstanding! This was the first time I ordered from playitkoi and I was a little apprehensive. When my order confirmation came through it came with a UPS tracking number. I knew it was gonna take a few days so I initially ignored it. After a couple days I tapped the tracking number and it took me to the UPS tracking page but, a message popped up saying invalid tracking number. Also, there was a message stating beware of fraud. I immediately emailed Playitkoi and almost immediately got a response from Kelly Cooke. In a very short amount of time she was able to determine that they were given an incorrect tracking number. When I ordered playitkoi was out of stock so they had Pondmax drop ship direct and subsequently gave playitkoi an incorrect tracking number. As you can imagine my anxiety level went from 0-10 and then right back to 0 in literally minutes. The responsiveness by Kelly was nothing short of Amazing! Like I said this was my first time ordering from Playitkoi but, it certainly WILL NOT BE MY LAST. Thank You Kelly and Ben for the the followup and follow thru!!!! Andrew Ianniello Cape Cod, Massachusetts”

Play It Koi 5 star review on 12th July 2023

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Posted 1 year ago

“All the plants arrived in great condition, and I are doing beautifully. Couldn’t be happier.”

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Posted 1 year ago

“You guys were great on keeping me updated on back order items and offering refund when it was unknown when item would be available”

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Posted 1 year ago

“Plants came with no instructions. The Lilllys were in bad condition.”

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Posted 1 year ago

“Easy ordering....always available to answer my questions!”

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Posted 1 year ago

“These are die-hard people of the online-shop. I went there to get my koi pond crystal clear in California. First it was the malfunctional air pump, which I got the the replacement of the diaphragm part. Then the air pump itself. In between I got the API chemical to clear the green algae filled water. Love this place. Strong recommended.”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,182 reviews