Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,147 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 17th November 2024

664

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My purchase was reasonably priced and delivered in a timely manner. It actually arrived a day early!”

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Posted 2 months ago

“Mine arrived alive and well. When I had a question about them, I received a very nice and detailed response from the company. I will definitely order from them again.”

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Posted 2 months ago

“Plants were beautifully packed, arrived fresh and wonderful! All roots & plants were very clean & free from debris and other organic stuff.”

Play It Koi 5 star review on 31st August 2024

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Posted 2 months ago

“Good. The order was delayed due to a problem but the communication was great which is rare these days.”

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Posted 2 months ago

“My Koy love the food I bought but the pellets are verry small, so do you have more of a mid size pellet, I would buy that next time? Also we spoke about pond plants that you sell. My pond is 4' deep and the plants thay want that you sell (lilly pads with a white and yellow flower) would need to be raised off the pond floor in order to survive in my poned. Could I make out of Copper tubbing a stand for these plants and would the copper be good for the fish or should I not use Copper? I Need to use some kind of tubbing inorder to create at least a one foot open space between the ponds concrete floor to the under side of the plant buckets. I could also build the the stand out of PVC but I read that Copper was benificial to the health of the Koy, is that true?”

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Posted 2 months ago

“Great experiece. Item was clear on the website, what it was, compatibility, etc. I was worried about this fitting my pump, and the site was pretty clear re the adaptor. Fair price. Got delivery updates. Came on time ( a day early). Product as advertised. Will order from here again.”

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Posted 2 months ago

“Very friendly and professional Get reply very fast before my fish koi die This is 3nd days with pure Prazi So far so good the 40 yrs old start swimming again after about 10 days he just lay down in the bottom of the pond Thank you thank you for the Prazi and thank you Play it koi Young and family of kois”

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Posted 2 months ago

“Very fast delivery. Great packaging. Haven’t been long enough to tell a difference yet.”

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Posted 2 months ago

“Always accurate & fast shipping”

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Posted 2 months ago

“I appreciate the selection on the website - it's great to be able to find plants that aren't normally available locally or are sold out locally. I appreciated that the plants came with name tags so I would know which was which. As a suggestion - could you please put planting and care instructions on the Plant ID tags as well? I read so many plant descriptions and care advice that I forget what I'm supposed to do with the ones I bought and a convenient reminder at planting time would really help!”

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Posted 2 months ago

“This is strongly helping to deal with the algae in my really big pond with Koi.”

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Posted 2 months ago

“I got my gallon of flocculant quickly and it was packed very securely.”

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Posted 2 months ago

“You took care of resending the right equipment fast a easy”

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Posted 2 months ago

“Everything went very well. I'm pleased. Thank you.”

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Posted 2 months ago

“The order arrived timely and intact and is exactly what I ordered”

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Posted 2 months ago

“Delivery was fast and accurate!”

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Posted 2 months ago

“Wish you offered more stars! Customer service was epic! When in trouble, call Ben!!!! Ben went beyond any usual duty of helping us w/out even knowing who we were. He made extra trips to a secret place to obtain the correct parts for our custom pond pump. He walked my husband thru the steps of attempting to do his self-repair of pump.”

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Posted 2 months ago

“Fast shipping with good communication.”

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Posted 2 months ago

“Good size healthy plants , well package and arrived on time. Thanks”

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Posted 2 months ago

“Did great came when it said it would!”

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Posted 2 months ago

Play It Koi is rated 4.9 based on 3,147 reviews