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Play It Koi Reviews

4.9 Rating 3,148 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,148 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

The lotus roots I received are spectacular! They are large and healthy with numerous leaf spikes. I'm very pleased.
Helpful Report
Posted 6 months ago
My cattails look great. Looking forward to seeing them grow in.
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Posted 6 months ago
I am very gracious and happy to report the 6 plants I received were in excellent shape, healthy, and they even whispered in plant language to buy some more. You know what? I definitely will. Thanks for making this an easy process. My pond and fish are looking forward to the next shipment. This is why I LOVE small businesses!!
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Posted 6 months ago
Plants arrived today and I couldn't be happier❣ The quality was above and beyond expected. I will never need to shop anywhere else. Can't thank you enough!!
Play It Koi 5 star review on 16th May 2024 Play It Koi 5 star review on 16th May 2024
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Posted 6 months ago
They always have the sinking food in stock and delivery is free and quick
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Posted 6 months ago
You did great! The 3 plants arrived in super nice shape. I will definitely be back next year!
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Posted 6 months ago
The plants are very nice. So good to see green floaters again.
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Posted 6 months ago
Plants arrived in good shape and quickly. Not a fan of having to use shop app for tracking orders and was concerned when received message "Good news your order has arrived in the United States!" all was well tho and I'm a happy camper
Play It Koi 5 star review on 16th May 2024 Play It Koi 5 star review on 16th May 2024
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Posted 6 months ago
Derek was a terrific help to plan and purchase all the equipment.
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Posted 6 months ago
Exemplary customer service is as important, if not more than price. Fortunately, Play It Koi scores A+ on both! Thank you again!
Play It Koi 5 star review on 16th May 2024 Play It Koi 5 star review on 16th May 2024 Play It Koi 5 star review on 16th May 2024
Helpful Report
Posted 6 months ago
All the plants arrived in such great shape, best quality plants I ever purchased anywhere. The water lilie was so big it filled half my pond. I'm very happy with everything and the fast shipping
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Posted 6 months ago
Great products, and nice quick service. I just bought lotus plants. Everything is good, better than expected! Thank you!
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Posted 6 months ago
Fast shipping and very nice healthy plants at reasonable prices. They had all the plants I wanted in one place which is a huge bonus. The less businesses you have to deal with these days, the less heaches for shipments you need to track. I will be buying again! Thank you!
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Posted 6 months ago
Communication with representatives of Play It KOI was very pleasant. Answering product questions and assuring proper shipment details.
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Posted 6 months ago
Well packed, plants look healthy even after long travel. I'm so impressed! Will be back!
Helpful Report
Posted 6 months ago
Very quick shipping - important if your fish are in need of help. Prices have gone up a bit, but still very good.
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Posted 6 months ago
All good, my fish are happy now that they have their food!
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Posted 6 months ago
All the plants were nicely wrapped and packaged…beautiful, large, and healthy. I was very pleased with all other products as well and the speed at which the order was processed. A great company!
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Posted 6 months ago
Hi there, I wanted to take a moment to share my experience shopping at your store for my koi pond needs. Overall, I can happily say that everything went 'swimmingly' well! From the moment I walked in, I was impressed by the knowledgeable staff who guided me through the various products suitable for my pond. They were attentive, answering all my questions and providing useful tips on how to maintain a healthy environment for my koi. I particularly appreciated the wide range of options available, from filters to pond liners, which allowed me to make informed choices based on my specific requirements. The checkout process was smooth, and everything was well-packaged, ensuring that I got all my purchases home in perfect condition. I look forward to visiting again for my future pond needs. Thanks for making my shopping experience so enjoyable and stress-free! Best regards,
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Posted 6 months ago
one day from shipping to my door, all in good condition, the plants are already growing nicley
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Posted 6 months ago
Play It Koi is rated 4.9 based on 3,148 reviews