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Play It Koi Reviews

4.9 Rating 3,149 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,149 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Perfect. Exactly what we needed. Thank you
Helpful Report
Posted 1 year ago
Speedy shipping
Helpful Report
Posted 1 year ago
Very quick delivery and the plants were perfect!
Helpful Report
Posted 1 year ago
Very well! I needed a replacement pet for an air pump and the guy I talked to workers directly with the vendor to get the parts. I much appreciated his help!
Helpful Report
Posted 1 year ago
Great pump. I was replacing one that had been in my pond for 10 years. This pond brings us such joy. It was wonderful to see the waterfall with a new pump. Could have bought the pump for $10.00 less but I liked your name! Great thought. Happy ponding! 🎏
Helpful Report
Posted 1 year ago
UV light shipped on time and works great! Our last one (not from your store) didn’t last 2 days before the UV light stopped working. We had clear water in less than a week!
Helpful Report
Posted 1 year ago
Ben made me an offer I couldn't refuse. I came to his website early in the season (on the day of his daughter's wedding)... He tells me he has a special practice. The plants were unique, and beyond healthy upon arrival. The prices were a little steep, but he assured me "its not personal, Sami.... it's business. " (Prices for the quality are truly unmatched... they aren't steep at all) These plants are going to be "sleeping with the fishes" thanks to Ben and his team. Originally I wasn't going to order more this season, but we ended up doing a custom waterfall (80 foot, including bog area, wetlands, and stream with 4 waterfalls, and a 50x20 foot natural pond), and I ONLY grow and use PIK plants on my custom jobs. The color, quality, SERVICE and prompt shipping is optimal for what we're doing. Every time I think I'm out, they pull me back in. 🤷‍♀️ Wouldn't have it any other way.
Play It Koi 5 star review on 15th October 2023 Play It Koi 5 star review on 15th October 2023 Play It Koi 5 star review on 15th October 2023
Helpful Report
Posted 1 year ago
Delivered in less than estimated time
Helpful Report
Posted 1 year ago
The product was shipped promptly and received within 3 days of the order. This product works very well in my water feature.
Helpful Report
Posted 1 year ago
Fast shipping came in 2 days!
Helpful Report
Posted 1 year ago
Fast and easy transaction.
Helpful Report
Posted 1 year ago
Product arrived earlier then expected. Perfect fit. Great service. Will be using this site for future purchases.
Helpful Report
Posted 1 year ago
Don't go anywhere else!
Helpful Report
Posted 1 year ago
Delivered on day promised. Easy to track with Shop. Liked that the one-gallon container came with 2oz measuring pump. Thank you!
Helpful Report
Posted 1 year ago
I ordered from Play It Koi for Maintain by Aquascape for convenience. Amazon would not deliver to my address but Play It Koi would! Hurray!
Helpful Report
Posted 1 year ago
Excellent service. I've purchased from Aquascape before and never have a problem with the products they sell.
Helpful Report
Posted 1 year ago
Excellent, Ben actually called me back when I left a message. That doesn't happen much these days. Appreciate your quick response and delivery of my product. Joe Hagle Remax, The Woodlands, Tx.
Helpful Report
Posted 1 year ago
The plants came right away and in tip-top condition. I used fin points for the purchase which was an extra bonus. I've been very happy with all of my transactions with Play It Koi.
Helpful Report
Posted 1 year ago
Plants arrived quickly and in great shape with blooms even! Easy process
Helpful Report
Posted 1 year ago
Great service, quick shipping, and excellent prices. I’ll definitely be coming back for more!
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,149 reviews