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Play It Koi Reviews

4.9 Rating 3,147 Reviews

98 %

of reviewers recommend Play It Koi

Company Reviews

Product Reviews

4.9

Based on 3,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

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Do you have replacement lights for the oasis? Mine stopped working and don’t know how to fix

Asked by Brenda T. (5 months ago)

Where do I post the review on this sight?

Asked by Otto (10 months ago)

What are the specs on the large and small replacement bulbs for pond max add on warm white lighting

Asked by Virginia (1 year ago)

how do i do a review

Asked by carole (1 year ago)

How is it that I place an order of frogbit and a nylon float a month ago (literally), get responses from one of your reps when I ask about the order being so delayed, stating dates he thinks it should ship, and an email saying my order is being processed, yet a month has gone by with nothing? How do I get a refund? and how do I post a review on your site? I can read all the reviews I want, but posting seems to be difficult.

Asked by Troy Wehmeyer (1 year ago)

Sent an email concerning the disappointment with a selection of plants( cat tails-out of the 6/ only 1 is surviving barely) a week or so ago and have yet to receive a response. Your chemical options for treatment of my koi is acceptable. But the quality of water plants-not the best.

Asked by julius young (1 year ago)

I’m looking to buy the Oase BioTec ScreenMatic2 38000 Pond Filter but curious on how good does it filter the water? If it has muddy water going into it how clear will it be coming out of it?

Asked by Joe (1 year ago)

Hi Joe - the ScreenMatic2 3800 filters down to 300 microns. That's typically great for most koi ponds that are lined with a true pond liner when this is used for mechanical filtration (You prob want to think about biological filtration next if you intend to keep koi). However, if your water is a muddy slurry because it is bare bottom, without liner, then any sort of mud will make its way through a mechanical screen pretty easily. Feel free to give us a call if we can be of help in your design. Everyone's needs/desired outcomes are a little different so we look forward to helping you with yours.

Answered by (1 year ago)

How would this work with a teton submersible pump?

Asked by Jim simone (1 year ago)

Hi Jim - we are happy to help. Can you please let us know which product you are referring to? and which Teton submersible pump model you have? If email is easier, we can be reached at sales@playitkoi.com

Answered by (1 year ago)

How would this work with a teton submersible pump?

Asked by Jim simone (1 year ago)

What is the size in inches of the anjon landmark Ls2000

Asked by Doug (1 year ago)

Hey Doug, The LS2000 is approximately 20.5" Long x 7" Wide x 10" Tall

Answered by (1 year ago)

Do this plants every year come back ?

Asked by Fabian (1 year ago)

Are you open to the public now? I would like to come over and shop for plants and supplies and have a few questions regarding my outdoor goldfish answered. I ordered some plants from you during the pandemic, and they arrived in excellent condition. I’ve been recommending you to all of my friends.

Asked by Gregg (2 years ago)

Hi Gregg, For plants & koi fish, we are open to the public by appointment only during the spring/summer/fall Memorial day through labor day. So in person will need to wait until the season starts up. However, we can still help answer questions about Koi via email, phone, or Chat M-F and we also ship supplies 7 days a week from any of our 5 warehouses OR if we have it here in Bothell we can also arrange curbside pickup if you prefer.

Answered by (2 years ago)