Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,148 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 17th November 2024

664

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, as usual. The transformer for the UV light on my PondMax filter went out. I was able to quickly locate what I needed on the website but had a question as the photo didn’t quite match what I had. The employee I talked with was knowledgeable and explained a design change for the part. I placed my order on line and it shipped an hour later, arriving two days later. Couldn’t ask for more.”

Helpful Report

Posted 8 months ago

“We are very pleased with the purchase of the OASE 5150 waterfall pump...the fish are extremely happy! Many thanks to Ben and crew at Play It Koi for all your help. You all did a FIN job!”

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Posted 8 months ago

“This is my first order with PLAYITKOI. It went so well, I already placed a second order. Thank you.”

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Posted 8 months ago

“Very happy with condition of purchase of frogbit. Delivery was fast. This is second time I’ve purchased from PlayitKoi and no doubt will do it again.”

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Posted 8 months ago

“Thank you for being so nice on the phone &explaining different options to us, much appreciated. I will b coming back to you for orders & for ideas. Thanks Deane”

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Posted 8 months ago

“Good order and delivery”

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Posted 8 months ago

“Packaging was good.”

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Posted 9 months ago

“Super awesome company! Great products, great service, and great instructions on what to do and how to care for pond plants.”

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Posted 9 months ago

“I bought 2 Nymphaea 'Darwin' (Hollandia) - Double Pink Hardy Lily. They came very quickly, and roots were very healthy with leaves on it already. I’m very happy with the purchase.”

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Posted 9 months ago

“We received the air pump in great time and the total cost was less than other sellers online. Great company!”

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Posted 9 months ago

“We purchased several items from PIK including an EasyPod Automatic. The instructions for this unit were contradictory and incomplete but PIK responded within minutes (on a Sunday) with the correct information and had our new pond up and running in no time. Great customer service even though we are on different coasts.”

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Posted 9 months ago

“Stellar customer care! An issue occured that had nothing to do with 'Play It Koi,' and the two people I spoke with handled the issue expertly. We received our product quickly, and are grateful for the unequaled customer care that we received. Thank you!”

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Posted 9 months ago

“Fast and good”

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Posted 9 months ago

“Items came quickly in the same state and were well packaged. Thank you.”

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Posted 9 months ago

“Fast shipping and the product is very good. Love to do business again.”

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Posted 9 months ago

“The staff at Play It Koi is friendly and timely in their responses. They not only help you with your order, they guide you through the ins and outs of caring for koi and make personalized recommendations. They are often on hand to offer me advice and answer questions regardless of whether or not I'm making a purchase. Highly recommend!”

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Posted 9 months ago

“Thank you so much for my koi filter. I live in Portland oregon and with the ice storm and 5 days of no electricity I'm afraid I have a mess on my hands. My old filter froze that I bought from you and have to replace. My pond is still frozen so have no idea of yet how my kol are. I have had 3 of them over 25 years so many times I look out there and start crying again. I will most likely have to start over. Mother Nature is very cruel some times. I have the pond 30 years and never such a terrible winter with ice. Thanks again. Linda Carolus”

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Posted 9 months ago

“Received on time. Thanks”

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Posted 10 months ago

“Easy as pie to order , fast service as advertised . Great deal from this supplier !!!”

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Posted 10 months ago

“PlayitKoi has become my go to place for anything I might need for my fish. My koi pond needed repairs a few weeks ago, in the middle of winter! I was really worried about where I could get what I needed. Then I remembered this business I had ordered from a couple of years ago. I checked their website and sure enough, they had what I needed!! Delivery was fast thank goodness because I had my fish in a holding tank! I’m very pleased with PlayitKoi!!”

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Posted 10 months ago

Play It Koi is rated 4.9 based on 3,148 reviews