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Play It Koi Reviews

4.9 Rating 3,182 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,182 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
Play It Koi 5 star review on 30th December 2024
Robert
681
Anonymous
Anonymous  // 01/01/2019
They were such great help over the phone!! Great service! Rushed my meds to me and my ailing fish.
Helpful Report
Posted 1 year ago
The products arrived in a timely manner, and I appreciated the advice given over the phone. Thanks.
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Posted 1 year ago
Did not get the product. Shipment was sent with wrong carrier and it was not delivered. No response from customer service yet
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Posted 1 year ago
Fantastic. Filter is like new now
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Posted 1 year ago
Very good .
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Posted 1 year ago
Really good service. Started using the uvlights right away and they seem great. Time will tell if they solve our algae problems
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Posted 1 year ago
Your company is my “go to” for everything Koi! You have good products & your service is awesome! Thank you so much!
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Posted 1 year ago
I ordered lotus I got more than I expected very happy excited to see it grow
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Posted 1 year ago
Plants arrived healthy and in very good condition! Thank you again!
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Posted 1 year ago
Fast shipping.
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Posted 1 year ago
Plant arrived quickly in great condition. Can't wait til it has huge shiny black leaves!
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Posted 1 year ago
Great. Shipping comes in good condition and timely manner.
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Posted 1 year ago
Fast delivery at a reasonable price.
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Posted 1 year ago
Purchasing our pond supplies from Play It Koi was the easiest thing ever! They have a large supply of great products and their delivery was fast and easy. Great job folks!
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Posted 1 year ago
I ordered a replacement UV bulb online for my pond filter, to be shipped to my house as we currently have limited pond supply outlets in my area. . It came “packaged to the max” for safe travels via UPS. I appreciate that! I believe it was shipped either the day I ordered it online or the next day. Arrived in about 2 business days. Perfect! This is the second time I have ordered online from Play It Koi. First time was for replacement outdoor lighting which was also a pleasant frustration-free experience.
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Posted 1 year ago
Very helpful staff.
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Posted 1 year ago
I like and appreciate your communication with my purchase and the follow up email making sure I received everything. I look forward to doing business again with you in the future...Marcus
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Posted 1 year ago
Magni-fish-cent experience once again ;-)
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Posted 1 year ago
Amazing! Love purchasing from Play It Koi!
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Posted 1 year ago
Very impressed with this company and their customer service. We ordered the same product days apart (late decision to add another), and we received a call from them to make sure we wanted to purchase the same product again. I appreciate their attention to detail. The product was a great solution to help correct our algae/bio issue and get us on the right maintenance track again. Highly recommend the company and product.
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,182 reviews