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Play It Koi Reviews

4.9 Rating 3,149 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,149 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Plant arrived quickly in great condition. Can't wait til it has huge shiny black leaves!
Helpful Report
Posted 1 year ago
Great. Shipping comes in good condition and timely manner.
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Posted 1 year ago
Fast delivery at a reasonable price.
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Posted 1 year ago
Purchasing our pond supplies from Play It Koi was the easiest thing ever! They have a large supply of great products and their delivery was fast and easy. Great job folks!
Helpful Report
Posted 1 year ago
I ordered a replacement UV bulb online for my pond filter, to be shipped to my house as we currently have limited pond supply outlets in my area. . It came “packaged to the max” for safe travels via UPS. I appreciate that! I believe it was shipped either the day I ordered it online or the next day. Arrived in about 2 business days. Perfect! This is the second time I have ordered online from Play It Koi. First time was for replacement outdoor lighting which was also a pleasant frustration-free experience.
Helpful Report
Posted 1 year ago
Very helpful staff.
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Posted 1 year ago
I like and appreciate your communication with my purchase and the follow up email making sure I received everything. I look forward to doing business again with you in the future...Marcus
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Posted 1 year ago
Magni-fish-cent experience once again ;-)
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Posted 1 year ago
Amazing! Love purchasing from Play It Koi!
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Posted 1 year ago
Very impressed with this company and their customer service. We ordered the same product days apart (late decision to add another), and we received a call from them to make sure we wanted to purchase the same product again. I appreciate their attention to detail. The product was a great solution to help correct our algae/bio issue and get us on the right maintenance track again. Highly recommend the company and product.
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Posted 1 year ago
Very helpful
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Posted 1 year ago
As always, terrific service! So happy they're in our area.
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Posted 1 year ago
Every item I have ordered from Play it Koi has always meet my expectations and are always packaged very well!!! The 2” rubber elbows are exactly what I needed & as well as the 4” to 2” rubber reducer with clamps!!! I could not find this item at my local home builder businesses nor on Amazon. Play it Koi has been my go to company for a few years now and it will continue to be so!! Thank you Play it Koi to make my new koi pond upgrade build that much easier!! 5 out of 5 stars for Price, Timing of shipment and especially the Quality of the products ordered! ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 1 year ago
The search for a part for a Savio filter part led me to playitkoi online. The part was $13.00 the SHIPPING was $28.00! Had I known the shipping was that much I would have found a closer dealer. No where on their site can you find a physical address.
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Posted 1 year ago
Fast shipping. Lights work great and great price!
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Posted 1 year ago
Delivery was faster than I thought it would be. Have to wait and see how the plants work out. As soon as they come in, I put them in the pond.
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Posted 1 year ago
I ordered some pond plants. They came very quickly. They were packed appropriately and were still moist. One of the floating plants had broken from its roots, I was concerned and emailed about it, they replied right away and let me know it was not uncommon and the plant should be ok. I appreciate there prompt communication. Thanks
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Posted 1 year ago
THE BEST OF THE BEST OF THE BEST, SIR!
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Posted 1 year ago
amazing company. very impressed with customer service, availability, and pricing. will be back again soon!
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Posted 1 year ago
Great service, fast shipping, excellent support resources for growing plants. I'm fighting a battle with racoons who want my new pond plants so I will likely be back!
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,149 reviews