“My only issue is Plico has not responded to a potential wiring fault which has prevented my backup generator from stopping when the grid supply comes back on after the loss of grid power.
The system has worked very well and the ability to load shift from peak to off-peak grid rates is very useful.
I believe from a cost perspective the system will be break-even, with some minor cost savings - but we need to go through a full-year cycle to learn how to adjust our usage with the solar array and storage.”
Thanks for leaving a review, Craig. Glad to hear your system is working well and you're seeing some early savings. We don't have a record of the wiring fault unfortunately; however we would be more than happy to look into this for you. As always, please raise a service ticket and our service team will be in touch soon. https://www.plicoenergy.com.au/member-support
